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Best Buy

Appliances and Electronics
  • 13 ISSUES RESOLVED
  • 2663 TOTAL REVIEWS
  • $890K CLAIMED LOSSES
  • $865 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 7
  • Competitive prices 6
  • I stopped shopping at best buy 6
  • Nice staff 5

Customers don't like

  • Poor customer service24
  • Bait-and-switch tactics12
  • Slow to assist11
  • Customer service8
  • Not enough stock4
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Maytag

Appliances and Electronics
  • 3 ISSUES RESOLVED
  • 787 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Will not recommend this brand to anyone 3
  • Look of the washer and dryer 3
  • Thought of all new appliances 3
  • Machine until it broke 2
  • That i could reach them through an 800 number 2

Customers don't like

  • Not responsive customer service5
  • Cheap failed parts for max profit3
  • Dishwaser3
  • Shabby product3
  • Unresponsive service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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