Start a new comparison
Delete

Best Buy

Appliances and Electronics
  • 14 ISSUES RESOLVED
  • 2823 TOTAL REVIEWS
  • $940K CLAIMED LOSSES
  • $860 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 8
  • I stopped shopping at best buy 7
  • Competitive prices 7
  • Cant answer 6

Customers don't like

  • Poor customer service32
  • Terrible delivery17
  • Bait-and-switch tactics13
  • Slow to assist11
  • Awful return policy11
Delete

Macys

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1182 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Product 4
  • Selection 3
  • Sale prices 3
  • Quality of products 3
  • Quality of item 3

Customers don't like

  • Poor customer service19
  • Billing and customer service7
  • False advertising of stock4
  • Staff3
  • Poorly trained employee3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel