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Best Buy

Appliances and Electronics
  • 12 ISSUES RESOLVED
  • 2589 TOTAL REVIEWS
  • $890K CLAIMED LOSSES
  • $876 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 9
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Customer service24
  • Slow to assist24
  • Bait-and-switch tactics17
  • Not enough stock9
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Litex Industries

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 20 TOTAL REVIEWS
  • $816 CLAIMED LOSSES
  • $117 AVERAGE LOSS
2.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • I like their product and pat service 1
  • I will answer tomorrow they are closed today 1

Customers don't like

  • Quality of products2
  • Current customer service is reall poor1
  • Fan motor noise cant be ascertained until after installation1
  • Customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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