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Best Buy

Appliances and Electronics
  • 13 ISSUES RESOLVED
  • 2703 TOTAL REVIEWS
  • $900K CLAIMED LOSSES
  • $863 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
  • Convenient location 11
  • Wide variety of products 7
  • Cant answer 6
  • I stopped shopping at best buy 6
  • Competitive prices 6

Customers don't like

  • Poor customer service24
  • Bait-and-switch tactics12
  • Slow to assist11
  • Customer service8
  • Not enough stock4
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Kroger

Food Stores
  • 2 ISSUES RESOLVED
  • 764 TOTAL REVIEWS
  • $55.5K CLAIMED LOSSES
  • $417 AVERAGE LOSS
2.7
Customer service
Website
Diversity of Products or Services
  • Near my home 8
  • Friendley and courtous 5
  • Prices 5
  • Employees customer service skills 4
  • Selection 3

Customers don't like

  • No management4
  • Customer service skills3
  • Poor service3
  • Rude store manager2
  • Slow checkout and bad management2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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