Start a new comparison
Delete

Best Buy

Appliances and Electronics
  • 12 ISSUES RESOLVED
  • 2582 TOTAL REVIEWS
  • $880K CLAIMED LOSSES
  • $876 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
  • Convenient location 9
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Slow to assist24
  • Customer service23
  • Bait-and-switch tactics17
  • Not enough stock9
Delete

Kroger

Food Stores
  • 2 ISSUES RESOLVED
  • 684 TOTAL REVIEWS
  • $55K CLAIMED LOSSES
  • $459 AVERAGE LOSS
2.7
Customer service
Website
Diversity of Products or Services
  • Near my home 7
  • Employees customer service skills 4
  • Employee 3
  • Prices 3
  • Friendley and courtous 3

Customers don't like

  • Disrespectful employees7
  • No management6
  • Customer service skills5
  • Customer service and results4
  • Zero response to complaint3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Terms of Service
Post Comment
Cancel
Be first to start a discussion.