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Best Buy

Appliances and Electronics
  • 13 ISSUES RESOLVED
  • 2627 TOTAL REVIEWS
  • $890K CLAIMED LOSSES
  • $870 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
  • Convenient location 11
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Customer service26
  • Slow to assist24
  • Bait-and-switch tactics17
  • Not enough stock9
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Kroger

Food Stores
  • 2 ISSUES RESOLVED
  • 715 TOTAL REVIEWS
  • $55.1K CLAIMED LOSSES
  • $441 AVERAGE LOSS
2.7
Customer service
Website
Diversity of Products or Services
  • Near my home 7
  • Employees customer service skills 4
  • Friendley and courtous 4
  • Prices 4
  • Selection 3

Customers don't like

  • Disrespectful employees7
  • No management7
  • Customer service skills6
  • Poor service4
  • Rude store manager4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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