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Best Buy

Appliances and Electronics
  • 13 ISSUES RESOLVED
  • 2609 TOTAL REVIEWS
  • $890K CLAIMED LOSSES
  • $874 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Convenient location 11
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Customer service25
  • Slow to assist24
  • Bait-and-switch tactics17
  • Not enough stock9
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Kohls

Supermarkets and Malls
  • 10 ISSUES RESOLVED
  • 1028 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $958 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Good deals 8
  • Pathetic 7
  • Shopping there 7
  • Zero 7
  • Coupons and savings 3

Customers don't like

  • Customer service18
  • Online ordering16
  • Poor customer service15
  • Lack of customer service9
  • Unreasonable staff8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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