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Best Buy

Appliances and Electronics
  • 16 ISSUES RESOLVED
  • 2914 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 8
  • Price 7
  • I stopped shopping at best buy 7
  • Competitive prices 7

Customers don't like

  • Poor customer service119
  • Terrible delivery17
  • Bait-and-switch tactics13
  • Slow to assist11
  • Awful return policy11
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Kohls

Supermarkets and Malls
  • 13 ISSUES RESOLVED
  • 1196 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $855 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Good deals 8
  • Shopping there 7
  • Pathetic 7
  • Coupons 4
  • Receiving points that turn to cash 3

Customers don't like

  • Customer service40
  • Online ordering6
  • Employees and management6
  • Unreasonable staff5
  • Lack of customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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