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Best Buy

Appliances and Electronics
  • 13 ISSUES RESOLVED
  • 2702 TOTAL REVIEWS
  • $900K CLAIMED LOSSES
  • $863 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Convenient location 11
  • Wide variety of products 7
  • Cant answer 6
  • I stopped shopping at best buy 6
  • Competitive prices 6

Customers don't like

  • Poor customer service24
  • Bait-and-switch tactics12
  • Slow to assist11
  • Customer service8
  • Not enough stock4
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Kohls

Supermarkets and Malls
  • 12 ISSUES RESOLVED
  • 1069 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $927 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Good deals 8
  • Pathetic 7
  • Shopping there 7
  • Coupons 3
  • Coupons and savings 3

Customers don't like

  • Poor customer service7
  • Customer service6
  • Employees and management6
  • Online ordering6
  • Unreasonable staff5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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