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Best Buy

Appliances and Electronics
  • 16 ISSUES RESOLVED
  • 2920 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 8
  • Price 7
  • I stopped shopping at best buy 7
  • Competitive prices 7

Customers don't like

  • Poor customer service119
  • Terrible delivery17
  • Bait-and-switch tactics13
  • Slow to assist11
  • Awful return policy11
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KitchenAid

Appliances and Electronics
  • 3 ISSUES RESOLVED
  • 537 TOTAL REVIEWS
  • $880K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Look of product 9
  • Appearance and reputation 5
  • Sleek ss design 4
  • Reputation 3
  • Previous history with product 3

Customers don't like

  • Customer service19
  • Unhelpful customer service4
  • Refused to fix problem4
  • Non functioning applance4
  • Lack of quality in product4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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