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Best Buy

Appliances and Electronics
  • 13 ISSUES RESOLVED
  • 2613 TOTAL REVIEWS
  • $890K CLAIMED LOSSES
  • $872 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Customer service25
  • Slow to assist24
  • Bait-and-switch tactics17
  • Not enough stock9
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Kitchenaid

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 475 TOTAL REVIEWS
  • $820K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Look of product 9
  • Appearance and reputation 4
  • Sleek ss design 4
  • Previous history with product 3
  • Reputation 3

Customers don't like

  • Lack of quality in product19
  • Customer service10
  • Defective products9
  • Broke soon after purchase8
  • Unhelpful customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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