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Best Buy

Appliances and Electronics
  • 14 ISSUES RESOLVED
  • 2797 TOTAL REVIEWS
  • $930K CLAIMED LOSSES
  • $857 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 8
  • Competitive prices 7
  • I stopped shopping at best buy 6
  • Cant answer 6

Customers don't like

  • Poor customer service33
  • Bait-and-switch tactics13
  • Slow to assist11
  • Post purchase care4
  • Not enough stock4
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Kirby

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 320 TOTAL REVIEWS
  • $98.9K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Good product 8
  • Vacuum 1
  • Salesperson 1
  • I like the kirby 1
  • Helping the customers 1

Customers don't like

  • Lack of respect4
  • Sales practice3
  • Rudeness2
  • False advertising2
  • Unprofessionalism1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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