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Best Buy

Appliances and Electronics
  • 14 ISSUES RESOLVED
  • 2719 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $862 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Convenient location 11
  • Wide variety of products 7
  • Cant answer 6
  • I stopped shopping at best buy 6
  • Competitive prices 6

Customers don't like

  • Poor customer service24
  • Bait-and-switch tactics12
  • Slow to assist11
  • Customer service9
  • Not enough stock4
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Jcpenney

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1260 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Product 13
  • Coupons 5
  • Customer service 4
  • Staff 4
  • Sizes available 4

Customers don't like

  • Customer service9
  • Rude employees9
  • Treatment5
  • False promises4
  • Worst customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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