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Best Buy

Appliances and Electronics
  • 14 ISSUES RESOLVED
  • 2822 TOTAL REVIEWS
  • $940K CLAIMED LOSSES
  • $861 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 8
  • I stopped shopping at best buy 7
  • Competitive prices 7
  • Cant answer 6

Customers don't like

  • Poor customer service32
  • Terrible delivery17
  • Bait-and-switch tactics13
  • Slow to assist11
  • Awful return policy11
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Hhgregg

Appliances and Electronics
  • 3 ISSUES RESOLVED
  • 1073 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Nice salesman 10
  • Good product 5
  • Refrigerator 4
  • Sales person 3
  • Appliances 3

Customers don't like

  • Customer service17
  • Do not care about problem7
  • Warranty4
  • Still no resolution4
  • Rude manager4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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