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Best Buy

Appliances and Electronics
  • 14 ISSUES RESOLVED
  • 2797 TOTAL REVIEWS
  • $930K CLAIMED LOSSES
  • $857 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Convenient location 10
  • Wide variety of products 8
  • Competitive prices 7
  • I stopped shopping at best buy 6
  • Cant answer 6

Customers don't like

  • Poor customer service32
  • Bait-and-switch tactics13
  • Slow to assist11
  • Not enough stock4
  • Lousy service4
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Heat Surge

Appliances and Electronics
Has verified representatives
  • 0 ISSUES RESOLVED
  • 32 COMPANY RESPONSES
  • 68 TOTAL REVIEWS
  • $9.1K CLAIMED LOSSES
  • $313 AVERAGE LOSS
2.4
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Very unsatified 7
  • Would never recommend there product 5
  • Looked nice 2
  • Heater was attractive did a good job when it worked 2
  • Outside look of the product 1

Customers don't like

  • Unsafe2
  • Product workman ship nor customer service2
  • On hold for an hour to get customer service2
  • Fire hazard2
  • Customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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