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Best Buy

Appliances and Electronics
  • 12 ISSUES RESOLVED
  • 2583 TOTAL REVIEWS
  • $880K CLAIMED LOSSES
  • $876 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 9
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Slow to assist24
  • Customer service23
  • Bait-and-switch tactics17
  • Not enough stock9
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Heat Surge

Appliances and Electronics
Has verified representatives
  • 0 ISSUES RESOLVED
  • 27 COMPANY RESPONSES
  • 54 TOTAL REVIEWS
  • $6.5K CLAIMED LOSSES
  • $308 AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Would never recommend there product 4
  • Very unsatified 4
  • Look 1
  • Outside look of the product 1
  • Looked nice 1

Customers don't like

  • Customer service5
  • Unreliability3
  • Only one heat setting and no thermostat adjustment1
  • Unsafe1
  • Product workman ship nor customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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