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Best Buy

Appliances and Electronics
  • 14 ISSUES RESOLVED
  • 2744 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $856 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 7
  • Cant answer 6
  • I stopped shopping at best buy 6
  • Competitive prices 6

Customers don't like

  • Poor customer service33
  • Bait-and-switch tactics13
  • Slow to assist11
  • Not enough stock4
  • Post purchase care4
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Havertys Furniture

Furniture and Decor
  • 3 ISSUES RESOLVED
  • 324 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Location 7
  • Sales staff 7
  • Showroom 5
  • Delivery was as promised 3
  • Their delivery was as promised 2

Customers don't like

  • Very poor quality5
  • Fabric defective4
  • Customer service3
  • Plan is not worth the paper its written on2
  • Where furniture was made2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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