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Best Buy

Appliances and Electronics
  • 16 ISSUES RESOLVED
  • 2916 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 8
  • Price 7
  • I stopped shopping at best buy 7
  • Competitive prices 7

Customers don't like

  • Poor customer service119
  • Terrible delivery17
  • Bait-and-switch tactics13
  • Slow to assist11
  • Awful return policy11
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Hamilton Beach

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 99 TOTAL REVIEWS
  • $2.8K CLAIMED LOSSES
  • $91 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Quick response 2
  • Original product i purchased before it broke 1
  • Flexibility to brew a pot and single serve 1
  • Being able to do just one cup 1
  • Being able to brew a single cup 1

Customers don't like

  • Wasted money2
  • Do not honor warranty2
  • Customer service and satisfaction2
  • Water gets too hot1
  • Wasted coffee1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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