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Best Buy

Appliances and Electronics
  • 14 ISSUES RESOLVED
  • 2795 TOTAL REVIEWS
  • $930K CLAIMED LOSSES
  • $856 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 8
  • Competitive prices 7
  • I stopped shopping at best buy 6
  • Cant answer 6

Customers don't like

  • Poor customer service33
  • Bait-and-switch tactics13
  • Slow to assist11
  • Post purchase care4
  • Not enough stock4
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Groupon

Shopping
  • 5 ISSUES RESOLVED
  • 341 TOTAL REVIEWS
  • $83.3K CLAIMED LOSSES
  • $514 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Discounts 4
  • How they use to be 3
  • Website 2
  • Prices 2
  • Price they falsely advertised 2

Customers don't like

  • Lousy customer service6
  • Customer service6
  • Shipping4
  • No honor to me for there mistake3
  • Whole awful exp2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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