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Best Buy

Appliances and Electronics
  • 14 ISSUES RESOLVED
  • 2764 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $853 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 8
  • Competitive prices 7
  • I stopped shopping at best buy 6
  • Cant answer 6

Customers don't like

  • Poor customer service33
  • Bait-and-switch tactics13
  • Slow to assist11
  • Post purchase care4
  • Not enough stock4
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Gettington

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 39 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $91.2K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Online shopping 2
  • Price 1

Customers don't like

  • Terrible customer service2
  • Service2
  • Shipping fees and refund policy1
  • Quality of their electronics and no communications1
  • Non-communication1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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