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Best Buy

Appliances and Electronics
  • 13 ISSUES RESOLVED
  • 2647 TOTAL REVIEWS
  • $890K CLAIMED LOSSES
  • $867 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Customer service26
  • Slow to assist24
  • Bait-and-switch tactics17
  • Not enough stock9
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Gerhards Appliances

Appliances and Electronics
Has verified representatives
  • 0 ISSUES RESOLVED
  • 95 TOTAL REVIEWS
  • $24.1K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
3.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Great customer service 3
  • Variety of appliances 2
  • Everything about the store 1
  • Great sales women great prices friendly 1

Customers don't like

  • Customer service4
  • Lack of response from service department3
  • Delivety dept1
  • There customer service and delivery people are horrendous1
  • Do not stand behind warranty1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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