Start a new comparison
Delete

Best Buy

Appliances and Electronics
  • 16 ISSUES RESOLVED
  • 2914 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 8
  • Price 7
  • I stopped shopping at best buy 7
  • Competitive prices 7

Customers don't like

  • Poor customer service119
  • Terrible delivery17
  • Bait-and-switch tactics13
  • Slow to assist11
  • Awful return policy11
Delete

Geek Squad

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 500 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • No good 5
  • No means no 4
  • Wisdom 2
  • When we first joined 2
  • Staff is nice 2

Customers don't like

  • Customer service31
  • I was lied to6
  • Geeksquad protection plan as they were not honest5
  • Geek squad maintenance5
  • I was scammed4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel