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Best Buy

Appliances and Electronics
  • 14 ISSUES RESOLVED
  • 2797 TOTAL REVIEWS
  • $930K CLAIMED LOSSES
  • $857 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Convenient location 10
  • Wide variety of products 8
  • Competitive prices 7
  • I stopped shopping at best buy 6
  • Cant answer 6

Customers don't like

  • Poor customer service32
  • Bait-and-switch tactics13
  • Slow to assist11
  • Not enough stock4
  • Lousy service4
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Ge Appliances

Appliances and Electronics
  • 8 ISSUES RESOLVED
  • 967 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Looks nice 6
  • Nice design 4
  • Style of my applainces 3
  • Are cheap 3
  • Service rep was very nice 2

Customers don't like

  • Quality of product5
  • Warranty repair responsiveness4
  • Supervisor worse than case manager3
  • Dependability of top line major appliance3
  • Warranty2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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