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Best Buy

Appliances and Electronics
  • 13 ISSUES RESOLVED
  • 2632 TOTAL REVIEWS
  • $890K CLAIMED LOSSES
  • $869 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Customer service26
  • Slow to assist24
  • Bait-and-switch tactics17
  • Not enough stock9
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Garry Vacuum

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 38 TOTAL REVIEWS
  • $2.6K CLAIMED LOSSES
  • $289 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Costumer service years ago 1
  • Excellent customer service 1
  • Product before handle broke in half 1
  • Product before the knob broke off 1

Customers don't like

  • Lack of a replacement part3
  • Not being able to contact costumer service or go onto website2
  • Anything about this transaction so far1
  • Rude customer service1
  • Product1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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