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Best Buy

Appliances and Electronics
  • 14 ISSUES RESOLVED
  • 2796 TOTAL REVIEWS
  • $930K CLAIMED LOSSES
  • $857 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 8
  • Competitive prices 7
  • I stopped shopping at best buy 6
  • Cant answer 6

Customers don't like

  • Poor customer service33
  • Bait-and-switch tactics13
  • Slow to assist11
  • Post purchase care4
  • Not enough stock4
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Garry Vacuum

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 42 TOTAL REVIEWS
  • $2.6K CLAIMED LOSSES
  • $289 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Product before the knob broke off 1
  • Product before handle broke in half 1
  • Excellent customer service 1
  • Customer service 7 years ago 1
  • Costumer service years ago 1

Customers don't like

  • Website is not available as of september 20171
  • Unable to order garry vacuum bags from website1
  • Unable to order belts and brushes1
  • Lack of a replacement part1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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