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Gamestop

Games and Movies
  • 4 ISSUES RESOLVED
  • 412 TOTAL REVIEWS
  • $70.5K CLAIMED LOSSES
  • $446 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
  • Store location 3
  • Trading games for credit 1
  • Management 1
  • Leaving the store to never return 1
  • Having something on hand 1

Customers don't like

  • Customer service13
  • False advertising4
  • Employees3
  • Unprofessionalism2
  • That they can only offer a script and cant offer solutions2
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Best Buy

Appliances and Electronics
  • 16 ISSUES RESOLVED
  • 2957 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
  • Convenient location 11
  • Wide variety of products 8
  • Price 7
  • I stopped shopping at best buy 7
  • Competitive prices 7

Customers don't like

  • Poor customer service119
  • Terrible delivery17
  • Bait-and-switch tactics13
  • Slow to assist11
  • Awful return policy11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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