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Best Buy

Appliances and Electronics
  • 14 ISSUES RESOLVED
  • 2796 TOTAL REVIEWS
  • $930K CLAIMED LOSSES
  • $857 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 8
  • Competitive prices 7
  • I stopped shopping at best buy 6
  • Cant answer 6

Customers don't like

  • Poor customer service33
  • Bait-and-switch tactics13
  • Slow to assist11
  • Post purchase care4
  • Not enough stock4
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Frys Electronics

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 175 TOTAL REVIEWS
  • $52.2K CLAIMED LOSSES
  • $735 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Unusual products 1
  • Selection 1
  • Beginning 1

Customers don't like

  • Scamming salesmen3
  • Service2
  • Zero post-sale customer service1
  • Were hard contact rude1
  • Way they tread people1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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