PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Best Buy and Foscam as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Best Buy
Foscam

Best Buy and Foscam Overview

Total reviews
3446
63
Company responses
0
0
Issues resolved
22
0

Best Buy and Foscam Consumer Ratings

Rank
310 out of 1794 in Appliances and Electronics category
207 out of 1794 in Appliances and Electronics category
Customer service
265 in category
312 in category
Product or Service Quality
180 in category
207 in category
Exchange, Refund and Cancellation Policy
173 in category
152 in category
Price Affordability
252 in category
108 in category

Best Buy and Foscam Rating Details

Customer service
1.3 (923 reviews)
1.2 (25 reviews)
Reviewer's quote

...serve never take anything out of Best Buy with out checking out serial numbers and whats in the box I will never do or recommend and Best Buy ever Best Buy customer service is nothing they claim I need to talk to the Corp and the Corp refers me back to customer service. Buyer beware of best...

Read full review

...There is much better equipment out there for the same price and certainly much better customer service. Their customer service must be off shore because when they do finally answer, they do in the middle of the night and with very poor grammar..

Read full review
Product or Service Quality
1.8 (760 reviews)
1.7 (21 reviews)
Reviewer's quote

...Im out of that money and no product. Every time I call that store they hang up on me. And Im still waiting for someone to contact me..

Read full review

...Too bad - it was a good product. Also RTSP streaming DO NOT WORK!..

Read full review
Exchange, Refund and Cancellation Policy
1.5 (701 reviews)
1.6 (16 reviews)
Reviewer's quote

...Your return policy and reps hanging up on you openly has to be a known issue no call center would permit this under any circumstances reason for calling merchandise sent open even plastic phone was supposed to be sealed in was open want money back..

Read full review

...I am sure at least that via PayPal I will get a refund. ..

Read full review
Price Affordability
2.4 (681 reviews)
3.2 (19 reviews)
Reviewer's quote

I purchased an Ipad then 10 days later it dropped $100 so I call them on that Friday for a price match and was told they cant do any price matching until the following Tuesday so I call back on that day and was told since the ipad is no longer at the discounted price they would not price match me....

Read full review

...Their price range is not really cheap neither. Many other brands like Samsung, Nest are way more reliable. Foscam is based in China so if anything happens to your cam, you stuck...

Read full review

Best Buy and Foscam Pros and Cons

Pros
  • Convenient location
  • Wide variety of products
  • Price
  • Price
  • Quality of their ip cameras
  • Product when it first arrived worked fine
Cons
  • Poor customer service
  • Terrible delivery
  • Bait-and-switch tactics
  • Support
  • Disapointing customer support
  • All experiences

Best Buy and Foscam Most Positive Reviews

Top rated reviews
5

I brought something from best buy. I went to return it to be told that my item was returned already. If that's so. How...

Read full review
5

I purchased two indoor Plug + Play cameras. I was able to easily connect to them via my smartphone with the FOSCAM APP....

Read full review
5

I have spent lots f money on varied items at this best buy. I have been a loyal committed dveoted consumer.
I have alert...

Read full review
4

Well, the reviews on the Foscam cams were great, and I thought perfect. I'll just call support to see if they can answe...

Read full review

Best Buy and Foscam Most Critical Reviews

Lowest rated reviews
1

I called best buy if i can return an item and buy again that day since the price went down $50. They told me they can ta...

Read full review
1

I read up on the specs and liked what I saw.
Did not do my research on the complaints though.
I made the mistake of buyi...

Read full review
1

Today I went to Best Buy because they had a great deal for Ipad mini. I went in with my sisters because they wanted one...

Read full review
1

I ordered a camera but after it was ordered and before it arrived I found one I preferred from HIKVision. I tried to con...

Read full review

Best Buy and Foscam Latest Reviews

Recent published reviews
2.4

purchased a TV thru Best Buy website it stated that it would be available for pick up in an Hr well I have been waiting...

Read full review
No votes

The phone number just says Ive been selected to win a $100 Walmart gift card and to press 1 to speak to an agent about...

Read full review
No votes

I ordered for 32" LG tv and waiting for club side pick up only and I saw 28" on the order
Please help me to get the right...

Read full review
2

camera does not work away from home. No support

Read full review

Best Buy and Foscam Products and Services

Most reviewed product and services
  • Best Buy Customer Care (307 reviews)
  • Best Buy Manager (221 reviews)
  • Best Buy Shipping Service (97 reviews)
  • Foscam Ip Camera (15 reviews)
  • Foscam Technical Support (7 reviews)
  • Foscam Customer Care (5 reviews)