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Best Buy

Appliances and Electronics
  • 13 ISSUES RESOLVED
  • 2685 TOTAL REVIEWS
  • $900K CLAIMED LOSSES
  • $863 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 7
  • Competitive prices 6
  • I stopped shopping at best buy 6
  • Nice staff 5

Customers don't like

  • Poor customer service24
  • Bait-and-switch tactics12
  • Slow to assist11
  • Customer service8
  • Not enough stock4
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Ford

Auto
  • 0 ISSUES RESOLVED
  • 697 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $7.3K AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Staff
  • I liked the truck very much until ford couldnt fix it 6
  • Truck until a lack of customer service 6
  • Ford vehicle 4
  • Profesional sales representative 3
  • Not a thing about ford 2

Customers don't like

  • Would not honor recall3
  • Took advantage of me3
  • Poor fuel economy2
  • Service center2
  • Repairs2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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