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Best Buy

Appliances and Electronics
  • 13 ISSUES RESOLVED
  • 2608 TOTAL REVIEWS
  • $890K CLAIMED LOSSES
  • $874 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Convenient location 11
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Customer service25
  • Slow to assist24
  • Bait-and-switch tactics17
  • Not enough stock9
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Fingerhut

Shopping
  • 2 ISSUES RESOLVED
  • 666 TOTAL REVIEWS
  • $47.7K CLAIMED LOSSES
  • $287 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Easy payment option 5
  • Credit offer 4
  • Never again at this point 3
  • Pppsssshhhhhhh 2
  • Ticked off 2

Customers don't like

  • Poor customer service7
  • Extremely poor customer service6
  • Uphelpful supervisor5
  • Very poor customer service5
  • Customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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