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Famous Tate

Appliances and Electronics
Has verified representatives
  • 0 ISSUES RESOLVED
  • 15 COMPANY RESPONSES
  • 55 TOTAL REVIEWS
  • $39.6K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
2.5
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
Website
  • Sales people 1
  • Kims response to our negative review 1
  • Interaction with sales and service departments 1
  • I accidently called wrong store 1
  • Exceptional customer service 1

Customers don't like

  • Lack of professionalism and product guarantee2
  • False advertising2
  • Who has no concept of customer service1
  • Way i was treated about my claim1
  • Honesty1
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Best Buy

Appliances and Electronics
  • 17 ISSUES RESOLVED
  • 2980 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
Website
  • Convenient location 11
  • Wide variety of products 8
  • Price 7
  • I stopped shopping at best buy 7
  • Competitive prices 7

Customers don't like

  • Poor customer service119
  • Terrible delivery17
  • Bait-and-switch tactics13
  • Slow to assist11
  • Awful return policy11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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