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Best Buy

Appliances and Electronics
  • 16 ISSUES RESOLVED
  • 2920 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 8
  • Price 7
  • I stopped shopping at best buy 7
  • Competitive prices 7

Customers don't like

  • Poor customer service119
  • Terrible delivery17
  • Bait-and-switch tactics13
  • Slow to assist11
  • Awful return policy11
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Factory Outlet Store

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 262 TOTAL REVIEWS
  • $34.5K CLAIMED LOSSES
  • $254 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Product i ordered 3
  • Sales staff 2
  • False claim for shipping times 2
  • Range of choices 1
  • Price 1

Customers don't like

  • Customer service8
  • Unprofessional staff3
  • Rude staff2
  • Rude customer service people2
  • Rude and unprofessional theves2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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