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Best Buy

Appliances and Electronics
  • 12 ISSUES RESOLVED
  • 2587 TOTAL REVIEWS
  • $880K CLAIMED LOSSES
  • $876 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 9
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Slow to assist24
  • Customer service23
  • Bait-and-switch tactics17
  • Not enough stock9
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Factory Outlet Store

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 205 TOTAL REVIEWS
  • $28.2K CLAIMED LOSSES
  • $266 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Product i ordered 2
  • Full refund along with cost of return 1
  • Sales staff 1

Customers don't like

  • False description of product7
  • Unprofessional staff6
  • Customer service4
  • Rude staff4
  • Rude and unprofessional theves3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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