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Best Buy

Appliances and Electronics
  • 16 ISSUES RESOLVED
  • 2916 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 8
  • Price 7
  • I stopped shopping at best buy 7
  • Competitive prices 7

Customers don't like

  • Poor customer service119
  • Terrible delivery17
  • Bait-and-switch tactics13
  • Slow to assist11
  • Awful return policy11
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Factory Buys Direct

Appliances and Electronics
Has verified representatives
  • 2 ISSUES RESOLVED
  • 25 COMPANY RESPONSES
  • 113 TOTAL REVIEWS
  • $17.4K CLAIMED LOSSES
  • $378 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Easy to buy 4
  • Product 2
  • Way they feed you bs on the phone 1
  • Product quality 1
  • Prices 1

Customers don't like

  • Poor customer service17
  • No customer service7
  • Will not respond to sale rip off6
  • No service6
  • Customer service excuses at every turn4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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