Best Buy vs Ebay

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Best Buy

Appliances and Electronics
  • 10 ISSUES RESOLVED
  • 2509 TOTAL REVIEWS
  • $780K CLAIMED LOSSES
  • $794 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Convenient location 10
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Slow to assist23
  • Customer service21
  • Bait-and-switch tactics17
  • Not enough stock9

Products by Best Buy

No items

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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1020 TOTAL REVIEWS
  • $760K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Honest seller 5
  • Access to consumers 4
  • Website appeared to show desirable items 4
  • Far trade 3
  • Variety of merchandise 3

Customers don't like

  • Customer service16
  • Not feeling protected11
  • Dishonest sellers tolerated9
  • No protection for seller9
  • No protection for buyer9

Products by Ebay

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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