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Best Buy

Appliances and Electronics
  • 16 ISSUES RESOLVED
  • 2945 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 8
  • Price 7
  • I stopped shopping at best buy 7
  • Competitive prices 7

Customers don't like

  • Poor customer service119
  • Terrible delivery17
  • Bait-and-switch tactics13
  • Slow to assist11
  • Awful return policy11
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Delonghi

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 81 TOTAL REVIEWS
  • $31.4K CLAIMED LOSSES
  • $629 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • When it worked 2
  • Family and friends greatly enjoyed it 1
  • Expresso maker 1

Customers don't like

  • No customer service3
  • No support from retailer2
  • Dreadful customer experience2
  • Customer service2
  • Whole way this was handled1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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