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Best Buy

Appliances and Electronics
  • 16 ISSUES RESOLVED
  • 2931 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 8
  • Price 7
  • I stopped shopping at best buy 7
  • Competitive prices 7

Customers don't like

  • Poor customer service119
  • Terrible delivery17
  • Bait-and-switch tactics13
  • Slow to assist11
  • Awful return policy11
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Dacor

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 65 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Trendy 1
  • Looks 1
  • Great product and customer service 1
  • Good looks 1
  • Design 1

Customers don't like

  • Poor quality4
  • Very poor customer service- poor quality2
  • Poor customer service2
  • Service1
  • No parts for my appliance for 30 days is unacceptable1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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