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Best Buy

Appliances and Electronics
  • 13 ISSUES RESOLVED
  • 2667 TOTAL REVIEWS
  • $900K CLAIMED LOSSES
  • $864 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 7
  • Competitive prices 6
  • I stopped shopping at best buy 6
  • Nice staff 5

Customers don't like

  • Poor customer service24
  • Bait-and-switch tactics12
  • Slow to assist11
  • Customer service8
  • Not enough stock4
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Cymax Stores

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 757 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $599 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Ease of placing order 5
  • Unethical 3
  • Free shipping 2
  • Shipping 2
  • Liars 2

Customers don't like

  • Way of doing business11
  • Lack of customer service8
  • Missleading and incorrect information in order to get your money4
  • No communication3
  • When a company has poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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