PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Curtis International and Best Buy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Curtis International
Best Buy

Curtis International and Best Buy Overview

Total reviews
263
3254
Company responses
0
0
Issues resolved
4
22

Best Buy was first mentioned on PissedConsumer on Aug 5, 2007 and since then this brand received 3254 reviews. It is 2991 reviews more than Curtis International received since Nov 14, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Curtis International customer support team than with Best Buy customer service.

Curtis International and Best Buy Consumer Ratings

Rank
428 out of 2894 in Appliances and Electronics category
271 out of 2894 in Appliances and Electronics category
Customer service
304 in category
248 in category
Product or Service Quality
316 in category
157 in category
Warranty
277 in category
137 in category

According to consumer ratings and reviews, Best Buy ranks 157 points higher in the Appliances and Electronics category than Curtis International. People gave Curtis International 1.1 stars for Customer service criterion in Appliances and Electronics category and it is 340 points higher than the worst rated brand in this category. At the same time, Best Buy was rated 1.3 stars for Customer service criterion in this category and it is 396 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Best Buy has a higher rating than Curtis International. Regarding Warranty criterion, consumers gave Curtis International 1.1 stars and it is 57% greater than other in category. Best Buy however was rated 1.8 stars and it is 79% greater than other in category.

Curtis International and Best Buy Rating Details

Customer service
1.1 (133 reviews)
1.3 (821 reviews)
Reviewer's quote

I have had RCA in my home for many many years now as well and this is the first time I have ever had crap service from support on a product that has been great to me for over 60 years. My suggestion is your company needs to put the customer back into the name of the product. I have tried everything...

GARY P

...Late delivery of purchase after assuring me my order would be delivered early! HORRIBLE customer service. IF you can find a contact number on their lousy website (more later), 90-min wait. Online chat? MUCH better - only a 50-minute wait...

PissedConsumer1725455
Product or Service Quality
1.2 (131 reviews)
1.8 (687 reviews)
Reviewer's quote

Issue with a TV, nobody was able to answer my question, Over 4 - 5 days I've been dealing with this, AWFUL !!! no resolution !! absolutely BS !! Was treated like I was STUPID !!!!!

Eric K

When i called the card service, i was told that information i received was incorrect and i have 60 days to use the reward. If i would like to extend the date then i have to call the card service. When i called the card service again, they said that I received the incorrect information and they cant...

John H
Warranty
1.1 (131 reviews)
1.8 (542 reviews)
Reviewer's quote

Been trying to get thru warranty process along with Walmart help. Curtis keeps asking for more pictures and finally they are telling me to destroy tv before they will tell me if I am getting a replacement or a refund. Then if I do not I have not evidence of the bad product so until they tell me in...

William G

...It is still under warranty. I took it in to BestBuy and they said the screen was cracked and the warranty does not cover physical damage. I did not damage this TV...

Elizabeth A

Curtis International and Best Buy Pros and Cons

Pros
  • Tv was good when it worked
  • Product was good until it broke down
  • Brand name-will reconsider
  • Convenient location
  • Wide variety of products
  • Price
Cons
  • Customer service
  • Lack of integrity
  • Difficulty in making a warranty claim
  • Poor customer service
  • Terrible delivery
  • Bait-and-switch tactics

Curtis International and Best Buy Most Positive Reviews

Top rated reviews
5

RE: Ref # CF 0819151840 Re Sylvania 13" DVD #1332
To whom it may concern :a few months ago I returned a Sylvania 1...

5

I brought something from best buy. I went to return it to be told that my item was returned already. If that's so. How...

Curtis International and Best Buy Most Critical Reviews

Lowest rated reviews
1

In July 2014 we bought the 10.1" Klu tablet from Fry's Electronics In October the screen stopped responding.
We contact...

1

I called best buy if i can return an item and buy again that day since the price went down $50. They told me they can ta...

Curtis International and Best Buy Latest Reviews

Recent published reviews
2

I grew up with RCA in our home as a young child I came to realize that my parents were all knowing and wise when it came...

Read all 263 reviews
1

Ordered online on Black Friday, still havent received my package. On trac keeps extending shipment date. I wont ever...

Read all 3254 reviews

Curtis International and Best Buy Products and Services

Most reviewed product and services
  • Curtis International Customer Care (45 reviews)
  • Curtis International Technical Support (8 reviews)
  • Curtis International Dvd Player (4 reviews)
  • Best Buy Customer Care (292 reviews)
  • Best Buy Manager (217 reviews)
  • Best Buy Shipping Service (88 reviews)