PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Curtis International and Best Buy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Curtis International
Best Buy

Curtis International and Best Buy Overview

Total reviews 339 4713
Company responses 0 0
Issues resolved 5 43

Curtis International and Best Buy Consumer Ratings

Rank
832 out of 2913 in Appliances and Electronics category
545 out of 2913 in Appliances and Electronics category
Customer service
664 in category
544 in category
Warranty
664 in category
395 in category
Product or Service Quality
708 in category
444 in category
Website
747 in category
420 in category

Curtis International and Best Buy Rating Details

Customer service
1.1
(174 reviews)
1.4
(1553 reviews)
Reviewer's quote

horrible customer service do not answer your # when they see it is you calling. if i call from a different number they answer and when they realize it is you they act as if they cannot hear you and hang up..

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...On September 25 2023, I contacted and spoke with Customer Service representative Shawanda. I advised of running non stop and cold air blowing from the bottom front and back . She said the options were return or repair...

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Warranty
1.1
(168 reviews)
1.9
(1006 reviews)
Reviewer's quote

...I have been trying to work with this company who is the warranty company. I've had to call them 5-10 times. Their website doesn't accept the photo/video evidence they needed...

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...I was given a partial refund and unbeknownst to me that voided the warranty, extremely disappointing really hoping when I spend this much money a company would stand behind their product..

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Product or Service Quality
1.2
(167 reviews)
1.8
(1260 reviews)
Reviewer's quote

...Terrible service Never again..

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Nothing happened - no response after holding forever - went to store and stood by counter - service people walked by but would not talk to me! Horrible treatment..

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Website
1.3
(153 reviews)
2
(1136 reviews)
Reviewer's quote

Curtis International's website isn't user friendly either; it's user hostile. Information for the TV (RNSMU7036) couldn't be found using the search functions and current software versions for the TV were nonexistant. I finally reached out to the store where I got the TV and talked with a manager...

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I used the chat on the website to find out why and was told it was damaged in transit & returned. They said the order was cancelled, little did I know, they did not cancel my order and instead assigned a ship date 2 weeks away- without consulting me at all. And they will not tell me what exactly...

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Curtis International and Best Buy Pros and Cons

Pros
  • Product was good until it broke down
  • Tv was good when it worked
  • Appliance until is broke
  • Convenient location
  • Selection
  • Price
Cons
  • Customer service
  • Customer serrvice
  • Product support
  • Poor customer service
  • Terrible delivery
  • Slow to assist

Curtis International and Best Buy Most Positive Reviews

Top rated reviews
5

RE: Ref # CF 081915**** Re Sylvania 13" DVD #1332
To whom it may concern :a few months ago I returned a Sylvania 13”...

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5

Just had a refrigerator delivered and installed. I had a awesome experience! They did a wonderful job!

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5

It took 2 months, but I got my refund cheque. All communication was by email and I usually had to send reminder/follow u...

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5

Josh at best buy in Jersey City is condescending and doesn't understand how to talk to customers. I had asked him a...

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Curtis International and Best Buy Most Critical Reviews

Lowest rated reviews
1

I bought a Frigidaire icemaker in September 2023 that has stopped making ice around Christmas. Retail for $316. I have b...

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1

I have a major problem with Best Buy's sales associates. I will be going to the news outlets, media, Samsung distributo...

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1

I am surprised there has been no class action lawsuit against this company! There are so many complaints found online,...

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1

I bought something online and tried to exchange it in store and was denied. I bought it Jan 11 and took it back...

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Curtis International and Best Buy Latest Reviews

Recent published reviews
No votes

Why does Curtis not honor the warranty on Frigidaire mini refrigerators? Why does Frigidaire hide behind Curtis? Why is...

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No votes

applied for and received a credit card from best buy Citi Bank 2022 - Through Snow Limousine owned by Calvin & Curtis...

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No votes

Returned a countertop ice maker. It arrived at their warehouse on 11/9/23. Still nothing. Dont buy Frigidaire.

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No votes

I blocked them, it doesn't replace the money, what kind of help are you offering ¿¿??¿??? ??? ??? lol no help

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