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Curtis International
Best Buy

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Curtis International

Curtis International

1.5
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 260 TOTAL REVIEWS
Rank
415 out of 2887
in Appliances and Electronics category
Rating Details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    14
  • SUCCESSFUL
    57%
  • AVG CALL DURATION
    04:07
  • ISSUES RESOLVED
    0%
Top Products and Services
2
45 reviews
1
7 reviews
1.5
4 reviews
Best Buy

Best Buy

1.8
  • 21 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3226 TOTAL REVIEWS
Rank
265 out of 2887
in Appliances and Electronics category
Rating Details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    43
  • SUCCESSFUL
    35%
  • AVG CALL DURATION
    03:16
  • ISSUES RESOLVED
    8%
Top Products and Services
2.1
286 reviews
1.8
216 reviews
2.3
88 reviews

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Anonymous
#1602889

Curtis International is the Warranty company used by a lot of companies. In my case RCA.

It doesn't matter where you buy the product. It is the warranty through the manufacturing company.

Anonymous
#1579610

Curtis international when contacted uses the same canned answer that they do not have or sale parts! Their customer service is outside the USA because of cheap labor.

I am still looking for a contact in the USA but have failed! When we buy these small appliance we must first see where they are made and call the warranty number first!

Anonymous
#1319704

Curtis Int'l is the company that holds the warranty to a number of different appliances and Best Buy sells the appliances In my option one has nothing to do with the other. People should investigate this BEFORE they buy the appliance because Curtis Int'l customer service sucks and they will do everything in they' re power not to honor the warranty. This is just my opinion and my dealings with them

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