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Curtis International

1.5
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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 225 TOTAL REVIEWS
Rank
394 out of 2563
in Appliances and Electronics category
Rating Details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    6
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    02:22
  • ISSUES RESOLVED
    0%
Top Products and Services
2.1
35 reviews
1
6 reviews
1.5
4 reviews

Best Buy

1.9
?

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  • 18 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3062 TOTAL REVIEWS
Rank
214 out of 2563
in Appliances and Electronics category
Rating Details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    16
  • SUCCESSFUL
    88%
  • AVG CALL DURATION
    03:08
  • ISSUES RESOLVED
    50%
Top Products and Services
2.2
212 reviews
1.7
205 reviews
1.7
71 reviews

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Anonymous
#1602889

Curtis International is the Warranty company used by a lot of companies. In my case RCA.

It doesn't matter where you buy the product. It is the warranty through the manufacturing company.

Anonymous
#1579610

Curtis international when contacted uses the same canned answer that they do not have or sale parts! Their customer service is outside the USA because of cheap labor.

I am still looking for a contact in the USA but have failed! When we buy these small appliance we must first see where they are made and call the warranty number first!

Anonymous
#1319704

Curtis Int'l is the company that holds the warranty to a number of different appliances and Best Buy sells the appliances In my option one has nothing to do with the other. People should investigate this BEFORE they buy the appliance because Curtis Int'l customer service sucks and they will do everything in they' re power not to honor the warranty. This is just my opinion and my dealings with them

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