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Best Buy

Appliances and Electronics
  • 15 ISSUES RESOLVED
  • 2863 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 8
  • I stopped shopping at best buy 7
  • Competitive prices 7
  • Cant answer 6

Customers don't like

  • Poor customer service121
  • Terrible delivery17
  • Bait-and-switch tactics13
  • Slow to assist11
  • Awful return policy11
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Curtis International

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 140 TOTAL REVIEWS
  • $10.4K CLAIMED LOSSES
  • $196 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Product was good until it broke down 2
  • Brand name-will reconsider 1

Customers don't like

  • Customer service18
  • Customer serrvice3
  • Useless information they in2
  • So far horrible2
  • Product is a lemon2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1319704

Curtis Int'l is the company that holds the warranty to a number of different appliances and Best Buy sells the appliances In my option one has nothing to do with the other. People should investigate this BEFORE they buy the appliance because Curtis Int'l customer service sucks and they will do everything in they' re power not to honor the warranty. This is just my opinion and my dealings with them