Best Buy vs CURTIS International
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Customers like
- Convenient location 11
- Wide variety of products 7
- Cant answer 6
- I stopped shopping at best buy 6
- Competitive prices 6
Customers don't like
- Poor customer service24
- Bait-and-switch tactics12
- Slow to assist11
- Customer service8
- Not enough stock4
Products by Best Buy
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Customers like
- I did not have to wait on the phone too long 3
- Brand name-will reconsider 1
- Product was good until it broke down 1
Customers don't like
- Customer service3
- Customer serrvice3
- Poor customer service2
- Product is a lemon2
- Very long times on hold and without any resolution1
Products by CURTIS International
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Discussion
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Curtis Int'l is the company that holds the warranty to a number of different appliances and Best Buy sells the appliances In my option one has nothing to do with the other. People should investigate this BEFORE they buy the appliance because Curtis Int'l customer service sucks and they will do everything in they' re power not to honor the warranty. This is just my opinion and my dealings with them