PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Best Buy and Curtis International as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Best Buy
Curtis International

Best Buy and Curtis International Overview

Total reviews
3274
268
Company responses
0
0
Issues resolved
22
4

Best Buy was first mentioned on PissedConsumer on Aug 5, 2007 and since then this brand received 3274 reviews. It is 3006 reviews more than Curtis International received since Nov 14, 2013. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Best Buy customer support team and Curtis International customer service.

Best Buy and Curtis International Consumer Ratings

Rank
275 out of 2616 in Appliances and Electronics category
432 out of 2616 in Appliances and Electronics category
Customer service
253 in category
312 in category
Product or Service Quality
158 in category
320 in category
Exchange, Refund and Cancellation Policy
163 in category
280 in category

According to consumer ratings and reviews, Best Buy ranks 157 points higher in the Appliances and Electronics category than Curtis International. People gave Best Buy 1.3 stars for Customer service criterion in Appliances and Electronics category and it is 398 points higher than the worst rated brand in this category. At the same time, Curtis International was rated 1.1 stars for Customer service criterion in this category and it is 339 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Best Buy has a higher rating than Curtis International. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Best Buy 1.5 stars and it is 75% greater than other in category. Curtis International however was rated 1.1 stars and it is 57% greater than other in category.

Best Buy and Curtis International Rating Details

Customer service
1.3 (837 reviews)
1.1 (135 reviews)
Reviewer's quote

...CALLED LOWES CUSTOMER SERVICE MONTGOMERY, ALABAMA. HAS BEEN GIVEN THE RUN AROUND ON A NEW MOWER WITH A DEFEAT. THE ISSUES STILL-UNRESOLVED TO THIS DAY JANUARY 12,2020..

Betty F

RCA 60" 4K TV will not work! Contact Walmart and Amazon NOT to do business with them! Check for a CLASS ACTION Law suit to be filed to PUT THEM OUT OF BUSINESS! Will not work right out of the box! Worst Customer Service on this planet!..

PissedConsumer1534710
Product or Service Quality
1.8 (698 reviews)
1.2 (133 reviews)
Reviewer's quote

...Our service bays were always full. if they don,t have installers. They need to tell the purchaser before they invest on a Christmas present for there special other...

Teala

...I will never buy another product supported by Curtis International - RCA, Sylvania, Proscan, Igloo and will tell all that I know..

PissedConsumer1753318
Exchange, Refund and Cancellation Policy
1.5 (636 reviews)
1.1 (123 reviews)
Reviewer's quote

...I went to exchange it an decided to upgrade to a more reliable brand costing more. The tv I returned was missing a leg that wasnt in the box in the first place I didnt need it because I hung it up. They wanted to charge me forty dollars for the missing leg...

Darren G

...doing it and cutting up the model and serial numbers and breaking the unit with a hammer or bat before they well decide what will be done a new one or refund my money and the pics must be very...

Krissa

Best Buy and Curtis International Pros and Cons

Pros
  • Convenient location
  • Wide variety of products
  • Price
  • Tv was good when it worked
  • Product was good until it broke down
  • Brand name-will reconsider
Cons
  • Poor customer service
  • Terrible delivery
  • Bait-and-switch tactics
  • Customer service
  • Lack of integrity
  • Difficulty in making a warranty claim

Best Buy and Curtis International Most Positive Reviews

Top rated reviews
5

I brought something from best buy. I went to return it to be told that my item was returned already. If that's so. How...

5

RE: Ref # CF 0819151840 Re Sylvania 13" DVD #1332
To whom it may concern :a few months ago I returned a Sylvania 1...

Best Buy and Curtis International Most Critical Reviews

Lowest rated reviews
1

I called best buy if i can return an item and buy again that day since the price went down $50. They told me they can ta...

1

In July 2014 we bought the 10.1" Klu tablet from Fry's Electronics In October the screen stopped responding.
We contact...

Best Buy and Curtis International Latest Reviews

Recent published reviews
1

The tv I purchased stopped work less than a month after purchase. I went to exchange it an decided to upgrade to a more...

Read all 3274 reviews

I purchased an RCA 4k UHD ,I contacted you and you would tx me on what to do about the yellow line that runs from top...

Read all 268 reviews

Best Buy and Curtis International Products and Services

Most reviewed product and services
  • Best Buy Customer Care (296 reviews)
  • Best Buy Manager (217 reviews)
  • Best Buy Shipping Service (93 reviews)
  • Curtis International Customer Care (46 reviews)
  • Curtis International Technical Support (8 reviews)
  • Curtis International Dvd Player (4 reviews)