Best Buy vs Curtis International
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Our website collected and compiled various consumer reviews about Best Buy and Curtis International as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Best Buy and Curtis International Overview
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Total reviews |
3599
|
274
|
|
Company responses |
0 |
0 |
|
Issues resolved |
23 |
4 |
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Best Buy and Curtis International Consumer Ratings
Rank
323
out of 1813 in Appliances and Electronics category
494
out of 1813 in Appliances and Electronics category
Customer service
269
in category
345
in category
Product or Service Quality
196
in category
366
in category
Exchange, Refund and Cancellation Policy
190
in category
321
in category
Price Affordability
277
in category
278
in category
Best Buy and Curtis International Rating Details
Reviewer's quote
I am demanding response for the terrible service, and customer service given by the manager. More details; On September 20,2020 I received a call, then later went to the store to follow up. They then informed me the repair centre had found "water damage" and even claimed they had been sent pictures...
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...I e-mailed Curtis customer service asking about a repair manual and a parts manual for this machine. I like doing repairs myself. One of the replies I got back said it looked like I was wanting compensation...
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Product or Service Quality
Reviewer's quote
...I also was told that I would get the option of returning the washer and dryer, upgrading the products at you all's expense (the option that I liked and deserved) or waiting for the product. She said that I would receive a call, but I never did. I still didn't know anything about my washer...
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...This company is making millions off people and they dont stand behind their product. I posted my review on the BBB as well as on here. Something needs to be done bout this company..
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Exchange, Refund and Cancellation Policy
Reviewer's quote
...date Invoice no (00638482) and then he asks me to pay insurance amount and I did pay 5000 INR to the same number (7235980211- MY Mantra) and he said it is refundable once it's delivered. And after that, he provided me the tracking ID of (GE9123306IN) on the website link of (www....
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Gray screen and they say it's a board of some kind so I got ripped off 350 dollars they don't care no refund no English wtf..
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Reviewer's quote
...It was normally $599 and it was priced at $179. This wasn't a clearance sale. The price was just drastically reduced...
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...They then called me saying I could buy a unit from them directly for their employee only price. They wanted my cc info over the phone. It seemed like a scam so I didnt do it...
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Best Buy and Curtis International Pros and Cons
Pros
- Convenient location
- Wide variety of products
- Price
- Product was good until it broke down
- Tv was good when it worked
- Appliance until is broke
Cons
- Poor customer service
- Terrible delivery
- Bait-and-switch tactics
- Customer service
- Lack of integrity
- Difficulty in making a warranty claim
Best Buy and Curtis International Most Positive Reviews
Top rated reviews
I brought something from best buy. I went to return it to be told that my item was returned already. If that's so. How...
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RE: Ref # CF 0819151840 Re Sylvania 13" DVD #1332
To whom it may concern :a few months ago I returned a Sylvania 1...
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I have spent lots f money on varied items at this best buy. I have been a loyal committed dveoted consumer.
I have alert...
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It took 2 months, but I got my refund cheque. All communication was by email and I usually had to send reminder/follow u...
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Best Buy and Curtis International Most Critical Reviews
Lowest rated reviews
I called best buy if i can return an item and buy again that day since the price went down $50. They told me they can ta...
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In July 2014 we bought the 10.1" Klu tablet from Fry's Electronics In October the screen stopped responding.
We contact...
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Today I went to Best Buy because they had a great deal for Ipad mini. I went in with my sisters because they wanted one...
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I order a tablet from walmart.com, the tablet we out after just having it for two weeks. I called and walmart told me I...
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Best Buy and Curtis International Latest Reviews
Recent published reviews
No votes
I bought an Apple watch series 6 on 09/18/2020 and purchased Applecare at the same time. My Applecare is not showing up...
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My frigidiare table top icemaker EFIC452-ss not working at 10 months and curtist no longer stands behind the warranty,...
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No votes
Tuesday, Sept. 01, 2020
My name is Reba Wright, ( Mrs. George R. Wright sr. )
We have been loyal customers for twenty year...
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My wife bought a RCA Portable Washing Machine model RPW210-C from Walmart on June 18, 2018. The machine is manufactured...
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Best Buy and Curtis International Products and Services
Most reviewed product and services
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Best Buy Customer Care
(309 reviews)
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Best Buy Manager
(223 reviews)
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Best Buy Shipping Service
(100 reviews)
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Curtis International Customer Care
(46 reviews)
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Curtis International Technical Support
(8 reviews)
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Curtis International Dvd Player
(4 reviews)
Curtis International vs …
How would you compare Best Buy vs Curtis International?
Curtis International is the Warranty company used by a lot of companies. In my case RCA.
It doesn't matter where you buy the product. It is the warranty through the manufacturing company.
Curtis international when contacted uses the same canned answer that they do not have or sale parts! Their customer service is outside the USA because of cheap labor.
I am still looking for a contact in the USA but have failed! When we buy these small appliance we must first see where they are made and call the warranty number first!
Curtis Int'l is the company that holds the warranty to a number of different appliances and Best Buy sells the appliances In my option one has nothing to do with the other. People should investigate this BEFORE they buy the appliance because Curtis Int'l customer service sucks and they will do everything in they' re power not to honor the warranty. This is just my opinion and my dealings with them