PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Best Buy and Curtis International as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Best Buy
Curtis International

Best Buy and Curtis International Overview

Total reviews 3599 274
Company responses 0 0
Issues resolved 23 4

Best Buy and Curtis International Consumer Ratings

Rank
323 out of 1813 in Appliances and Electronics category
494 out of 1813 in Appliances and Electronics category
Customer service
269 in category
345 in category
Product or Service Quality
196 in category
366 in category
Exchange, Refund and Cancellation Policy
190 in category
321 in category
Price Affordability
277 in category
278 in category

Best Buy and Curtis International Rating Details

Customer service
1.3 (1003 reviews)
1.1 (140 reviews)
Reviewer's quote

I am demanding response for the terrible service, and customer service given by the manager. More details; On September 20,2020 I received a call, then later went to the store to follow up. They then informed me the repair centre had found "water damage" and even claimed they had been sent pictures...

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...I e-mailed Curtis customer service asking about a repair manual and a parts manual for this machine. I like doing repairs myself. One of the replies I got back said it looked like I was wanting compensation...

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Product or Service Quality
1.8 (829 reviews)
1.2 (136 reviews)
Reviewer's quote

...I also was told that I would get the option of returning the washer and dryer, upgrading the products at you all's expense (the option that I liked and deserved) or waiting for the product. She said that I would receive a call, but I never did. I still didn't know anything about my washer...

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...This company is making millions off people and they dont stand behind their product. I posted my review on the BBB as well as on here. Something needs to be done bout this company..

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Exchange, Refund and Cancellation Policy
1.5 (768 reviews)
1.1 (125 reviews)
Reviewer's quote

...date Invoice no (00638482) and then he asks me to pay insurance amount and I did pay 5000 INR to the same number (7235980211- MY Mantra) and he said it is refundable once it's delivered. And after that, he provided me the tracking ID of (GE9123306IN) on the website link of (www....

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Gray screen and they say it's a board of some kind so I got ripped off 350 dollars they don't care no refund no English wtf..

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Price Affordability
2.4 (734 reviews)
2.4 (120 reviews)
Reviewer's quote

...It was normally $599 and it was priced at $179. This wasn't a clearance sale. The price was just drastically reduced...

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...They then called me saying I could buy a unit from them directly for their employee only price. They wanted my cc info over the phone. It seemed like a scam so I didnt do it...

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Best Buy and Curtis International Pros and Cons

Pros
  • Convenient location
  • Wide variety of products
  • Price
  • Product was good until it broke down
  • Tv was good when it worked
  • Appliance until is broke
Cons
  • Poor customer service
  • Terrible delivery
  • Bait-and-switch tactics
  • Customer service
  • Lack of integrity
  • Difficulty in making a warranty claim

Best Buy and Curtis International Most Positive Reviews

Top rated reviews
5

I brought something from best buy. I went to return it to be told that my item was returned already. If that's so. How...

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5

RE: Ref # CF 0819151840 Re Sylvania 13" DVD #1332
To whom it may concern :a few months ago I returned a Sylvania 1...

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5

I have spent lots f money on varied items at this best buy. I have been a loyal committed dveoted consumer.
I have alert...

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5

It took 2 months, but I got my refund cheque. All communication was by email and I usually had to send reminder/follow u...

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Best Buy and Curtis International Most Critical Reviews

Lowest rated reviews
1

I called best buy if i can return an item and buy again that day since the price went down $50. They told me they can ta...

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1

In July 2014 we bought the 10.1" Klu tablet from Fry's Electronics In October the screen stopped responding.
We contact...

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1

Today I went to Best Buy because they had a great deal for Ipad mini. I went in with my sisters because they wanted one...

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1

I order a tablet from walmart.com, the tablet we out after just having it for two weeks. I called and walmart told me I...

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Best Buy and Curtis International Latest Reviews

Recent published reviews
No votes

I bought an Apple watch series 6 on 09/18/2020 and purchased Applecare at the same time. My Applecare is not showing up...

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1

My frigidiare table top icemaker EFIC452-ss not working at 10 months and curtist no longer stands behind the warranty,...

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No votes

Tuesday, Sept. 01, 2020
My name is Reba Wright, ( Mrs. George R. Wright sr. )
We have been loyal customers for twenty year...

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1.3

My wife bought a RCA Portable Washing Machine model RPW210-C from Walmart on June 18, 2018. The machine is manufactured...

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Best Buy and Curtis International Products and Services

Most reviewed product and services
  • Best Buy Customer Care (309 reviews)
  • Best Buy Manager (223 reviews)
  • Best Buy Shipping Service (100 reviews)
  • Curtis International Customer Care (46 reviews)
  • Curtis International Technical Support (8 reviews)
  • Curtis International Dvd Player (4 reviews)