Start a new comparison
Delete

Best Buy

Appliances and Electronics
  • 13 ISSUES RESOLVED
  • 2667 TOTAL REVIEWS
  • $900K CLAIMED LOSSES
  • $865 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 7
  • Competitive prices 6
  • I stopped shopping at best buy 6
  • Nice staff 5

Customers don't like

  • Poor customer service24
  • Bait-and-switch tactics12
  • Slow to assist11
  • Customer service8
  • Not enough stock4
Delete

CURTIS International

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 93 TOTAL REVIEWS
  • $6.5K CLAIMED LOSSES
  • $187 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • I did not have to wait on the phone too long 3
  • Brand name-will reconsider 1
  • Product was good until it broke down 1

Customers don't like

  • Customer service3
  • Customer serrvice3
  • Poor customer service2
  • Product is a lemon2
  • Product1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Jaon A
#1319704

Curtis Int'l is the company that holds the warranty to a number of different appliances and Best Buy sells the appliances In my option one has nothing to do with the other. People should investigate this BEFORE they buy the appliance because Curtis Int'l customer service sucks and they will do everything in they' re power not to honor the warranty. This is just my opinion and my dealings with them