Best Buy vs Conns

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Best Buy

Appliances and Electronics
  • 10 ISSUES RESOLVED
  • 2518 TOTAL REVIEWS
  • $790K CLAIMED LOSSES
  • $794 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Convenient location 10
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Slow to assist23
  • Customer service22
  • Bait-and-switch tactics17
  • Not enough stock9

Products by Best Buy

No items

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Conns

Supermarkets and Malls
  • 4 ISSUES RESOLVED
  • 588 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Price advertised 5
  • Product and ease of financing 5
  • Stores staff 4
  • Local store was great 2
  • Salesperson 2

Customers don't like

  • Customer service21
  • Service or dishonesty9
  • Any aspect of the transaction7
  • Misled7
  • Warranty5

Products by Conns

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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