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Best Buy

Appliances and Electronics
  • 12 ISSUES RESOLVED
  • 2583 TOTAL REVIEWS
  • $880K CLAIMED LOSSES
  • $876 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 9
  • I stopped shopping at best buy 6
  • Wide variety of products 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service68
  • Customer service24
  • Slow to assist24
  • Bait-and-switch tactics15
  • Long wait9
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Conns

Supermarkets and Malls
  • 4 ISSUES RESOLVED
  • 604 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Stores staff 5
  • Price advertised 4
  • Product and ease of financing 4
  • Local store was great 2
  • Salesperson 2

Customers don't like

  • Customer service20
  • Service or dishonesty9
  • Any aspect of the transaction7
  • Misled7
  • Warranty5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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