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Best Buy

Appliances and Electronics
  • 13 ISSUES RESOLVED
  • 2684 TOTAL REVIEWS
  • $900K CLAIMED LOSSES
  • $863 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 7
  • Competitive prices 6
  • I stopped shopping at best buy 6
  • Nice staff 5

Customers don't like

  • Poor customer service24
  • Bait-and-switch tactics12
  • Slow to assist11
  • Customer service8
  • Not enough stock4
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Clickinks

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 107 TOTAL REVIEWS
  • $15.9K CLAIMED LOSSES
  • $252 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Quick delivery 4
  • Customer service agents were courteous 1
  • Customer service customer oriented 1
  • Gave me a rma for refund quickly 1
  • Price 1

Customers don't like

  • Empty promises7
  • Never received refund5
  • Poor customer service5
  • Customer service3
  • Failure to respond to emails3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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