Start a new comparison
Delete

Best Buy

Appliances and Electronics
  • 12 ISSUES RESOLVED
  • 2583 TOTAL REVIEWS
  • $880K CLAIMED LOSSES
  • $876 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 9
  • I stopped shopping at best buy 6
  • Wide variety of products 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service68
  • Customer service24
  • Slow to assist24
  • Bait-and-switch tactics15
  • Long wait9
Delete

Clickinks

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 102 TOTAL REVIEWS
  • $15.6K CLAIMED LOSSES
  • $260 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Quick delivery 4
  • Customer service agents were courteous 1
  • Customer service customer oriented 1
  • Gave me a rma for refund quickly 1
  • Price 1

Customers don't like

  • Empty promises10
  • Customer service8
  • Terrible customer service5
  • Management drags feet on refunds4
  • Poor customer service4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Terms of Service
Post Comment
Cancel
Be first to start a discussion.