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Best Buy

Appliances and Electronics
  • 16 ISSUES RESOLVED
  • 2930 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 8
  • Price 7
  • I stopped shopping at best buy 7
  • Competitive prices 7

Customers don't like

  • Poor customer service119
  • Terrible delivery17
  • Bait-and-switch tactics13
  • Slow to assist11
  • Awful return policy11
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Chubbiestech

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 33 TOTAL REVIEWS
  • $1.9K CLAIMED LOSSES
  • $175 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Csr picking up the phone in 5 minutes 1

Customers don't like

  • Very bad3
  • Getting scammed3
  • Defective product3
  • Quality2
  • Warranty terms1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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