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Best Buy

Appliances and Electronics
  • 15 ISSUES RESOLVED
  • 2865 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Convenient location 9
  • Wide variety of products 8
  • I stopped shopping at best buy 6
  • Competitive prices 6
  • Price 5

Customers don't like

  • Poor customer service116
  • Terrible delivery14
  • Bait-and-switch tactics13
  • Slow to assist11
  • Awful return policy8
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Carrier

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 19 TOTAL REVIEWS
  • $24.3K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Distributor 1

Customers don't like

  • Would not honor their warranty1
  • Product quality and customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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