PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Best Buy and Car Toys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Best Buy
Car Toys

Best Buy and Car Toys Overview

Total reviews
3253
212
Company responses
0
0
Issues resolved
22
2

Best Buy was first mentioned on PissedConsumer on Aug 5, 2007 and since then this brand received 3253 reviews. It is 3041 reviews more than Car Toys received since Feb 7, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Best Buy customer support team and Car Toys customer service.

Best Buy and Car Toys Consumer Ratings

Rank
271 out of 2894 in Appliances and Electronics category
77 out of 540 in Auto Parts and Accessories category
Product or Service Quality
159 in category
61 in category
Exchange, Refund and Cancellation Policy
162 in category
43 in category
Price Affordability
228 in category
92 in category

Best Buy and Car Toys Rating Details

Product or Service Quality
1.8 (687 reviews)
1.5 (70 reviews)
Reviewer's quote

When i called the card service, i was told that information i received was incorrect and i have 60 days to use the reward. If i would like to extend the date then i have to call the card service. When i called the card service again, they said that I received the incorrect information and they cant...

John H

...With service like this, we will not be going back. I plan to notify Groupon as well as they should remove Car Toys off their list..

PissedConsumer1573666
Exchange, Refund and Cancellation Policy
1.5 (621 reviews)
1.6 (60 reviews)
Reviewer's quote

...After 2 hours on hold customer service said they would have one shipped to my local store for me to exchange. I called again the day before it arrived to verify but nobody could confirm. I went to the store on the arrival date and there was no refrigerator...

PissedConsumer1723730

Off They checked It out Came back and told me they would give me a estimate for my Remote starter that was working that morning I went in just to see Why my alarm was going off don't know about these people but I am very pissed off told me to bring it back in the morning we will see I am going to...

Eugene J
Price Affordability
2.4 (615 reviews)
1.8 (65 reviews)
Reviewer's quote

I purchased an Ipad then 10 days later it dropped $100 so I call them on that Friday for a price match and was told they cant do any price matching until the following Tuesday so I call back on that day and was told since the ipad is no longer at the discounted price they would not price match me....

Michael L

Mentioned can get from Best buy for 500 employee got defensive and said should go there and get it no let's see what we can do or let's price match like they have advertising in store saying they will. I get installed done for everyone I know since I'm the tech person they know. Do not give this...

Jannetta

Best Buy and Car Toys Pros and Cons

Pros
  • Convenient location
  • Wide variety of products
  • Price
  • Products
  • Wires were run well
  • Original product choosen
Cons
  • Poor customer service
  • Terrible delivery
  • Bait-and-switch tactics
  • Customer service
  • Lack of integrity
  • Service

Best Buy and Car Toys Most Positive Reviews

Top rated reviews
5

I brought something from best buy. I went to return it to be told that my item was returned already. If that's so. How...

5

I can not say enough about the service I received at the Car Toys at 7555 N. Academy Blvd. in Colorado Springs...

Best Buy and Car Toys Most Critical Reviews

Lowest rated reviews
1

I called best buy if i can return an item and buy again that day since the price went down $50. They told me they can ta...

1

Bought Groupon "Deal" for interior detail. Deal said "clean all interior cloth surfaces." Car Toys says Groupon is...

Best Buy and Car Toys Latest Reviews

Recent published reviews
1.8

Best Buy. Late delivery of purchase after assuring me my order would be delivered early!
HORRIBLE customer service. IF yo...

Read all 3253 reviews

This is my 2nd unforgettably horrible experience with car toys in Oregon. This time will be the last time. I bought a...

Read all 212 reviews

Best Buy and Car Toys Products and Services

Most reviewed product and services
  • Best Buy Customer Care (292 reviews)
  • Best Buy Manager (217 reviews)
  • Best Buy Shipping Service (88 reviews)
  • Car Toys Installation (49 reviews)
  • Car Toys Manager (6 reviews)
  • Car Toys Customer Care (5 reviews)