PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Buy Squad and Best Buy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Buy Squad
Best Buy

Buy Squad and Best Buy Overview

Total reviews
94
3543
Company responses
0
0
Issues resolved
2
23

Buy Squad and Best Buy Consumer Ratings

Rank
392 out of 1786 in Appliances and Electronics category
312 out of 1786 in Appliances and Electronics category
Customer service
231 in category
No votes
Website
231 in category
No votes
Product or Service Quality
327 in category
No votes
Price Affordability
223 in category
No votes

Buy Squad and Best Buy Rating Details

Customer service
1.4 (43 reviews)
No votes
Reviewer's quote

I tried calling their customer service line on multiple occasions and that just made matters worse because nobody ever answered the phone. On two occasions, during their business hours, I sat on hold for so long (30 minutes) that the system hung up on me. I also read reviews in which others had...

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Also I have purchased iPhone 6 plus online when the phone get to me it was disabled I couldn't use it I have called the customer service the told me to ship it back with the free UPS service. I have send the phone back Best buy do not credits full amount of my money the have charged me $45 for...

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Website
2.1 (37 reviews)
No votes
Reviewer's quote

...There website suckers you to ordering hard to find items, then they tell you that the item you chose is not available and try to sell you with something that you did not order. Very poor practice. There customer sales representative dumps all responsibility onto the website managers...

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29 and it was about $29 on your website so when I arrived to the house I asked again how much it would be for the extra labor he said again $100 I then asked how much a hose normally cost he said $70 and labor $30 I told him I was aware he was dishonest and I walked away before I said anything I...

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Product or Service Quality
1.3 (34 reviews)
No votes
Reviewer's quote

I called customer service as soon as I noticed the issues and because it was Saturday the office was closed and there was no way to leave a message so I sent an email stating the problem. On Monday, late afternoon I called and talked to someone named Mark who requested me to send pictures of the...

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...I have (had) the tech support and service protection plan $223 per year with them. I will be cancelling that and I don't know yet where I will go to get my computer repaired. They were not apologetic they have too much business (even with COVID-19) so they don't care if a customer leaves angry...

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Price Affordability
2.5 (31 reviews)
No votes
Reviewer's quote

...I found Buy Squad through Google shopping and it seemed to have the lowest price and good reviews on the site. I bought a top of the line Samsung TV. 2 weeks later, they did not send any confirmation...

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...and I didn’t want to make a big deal about it so I ran over to the nearest corner store and withdrew $100 while on the way back I decided to google the price for the hose which is 10. 29 and it was about $29 on your website so when I arrived to the house I asked again how much it would be for the extra labor he said again $100 I then asked how much a hose normally cost he said $70 and labor $30 I told him I was aware he was...

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Buy Squad and Best Buy Pros and Cons

Pros
  • Price
  • Looked like new tv at good price
  • Shipping
  • Convenient location
  • Wide variety of products
  • Price
Cons
  • Poor customer service
  • Switch and bait
  • Misrepresentation and surprise charges
  • Poor customer service
  • Terrible delivery
  • Bait-and-switch tactics

Buy Squad and Best Buy Most Positive Reviews

Top rated reviews
5

I bought that TV from buy squad at a very attractive price that was even better than Costco's price, there was one issue...

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5

I brought something from best buy. I went to return it to be told that my item was returned already. If that's so. How...

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5

I was very nervous buying from them based on the reviews. The item I wanted was in stock and shipped within a couple...

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5

I have spent lots f money on varied items at this best buy. I have been a loyal committed dveoted consumer.
I have alert...

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Buy Squad and Best Buy Most Critical Reviews

Lowest rated reviews
1

I got lured in to buying a tv here because of the price..i think we all do. Nowhere did it say they were re-sellers of...

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1

I called best buy if i can return an item and buy again that day since the price went down $50. They told me they can ta...

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1

2014-04-01 Placed the order for a Samsung 70” LED TV. 04-17 Received the TV cracked on all four corners. Notified Steven...

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1

Today I went to Best Buy because they had a great deal for Ipad mini. I went in with my sisters because they wanted one...

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Buy Squad and Best Buy Latest Reviews

Recent published reviews
No votes

It has been a few years, but seeing all the reviews brought back BAD memories. Complaints to the BBB in NY and Oregon,...

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No votes

Dear Best Buy Management:
I purchased a "Bose Sunglasses" for my wife's birthday on July 10, 2020 on-line and picked up t...

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1.2

Bought tv as new but it wasn't new, the tv stand was defected couldn't be installed, tv came on box not the...

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2.8

The young men who came to deliver and install were very nice and considerate. The problem was, they were in over their...

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Buy Squad and Best Buy Products and Services

Most reviewed product and services
  • Buy Squad Shipping Service (9 reviews)
  • Buy Squad Customer Care (4 reviews)
  • Best Buy Customer Care (309 reviews)
  • Best Buy Manager (222 reviews)
  • Best Buy Shipping Service (99 reviews)