PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Buy Squad and Best Buy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Buy Squad
Best Buy

Buy Squad and Best Buy Overview

Total reviews 94 3629
Company responses 0 0
Issues resolved 2 23

Buy Squad and Best Buy Consumer Ratings

Rank
414 out of 1836 in Appliances and Electronics category
338 out of 1836 in Appliances and Electronics category
Customer service
224 in category
260 in category
Website
230 in category
229 in category
Product or Service Quality
328 in category
190 in category
Price Affordability
226 in category
258 in category

Buy Squad and Best Buy Rating Details

Customer service
1.4 (43 reviews)
1.3 (1014 reviews)
Reviewer's quote

I tried calling their customer service line on multiple occasions and that just made matters worse because nobody ever answered the phone. On two occasions, during their business hours, I sat on hold for so long (30 minutes) that the system hung up on me. I also read reviews in which others had...

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I decided to go into my local Best Buy in The Villages after not getting my issue resolved when I called the National customer service department. I kindly requested to speck to a supervisor after being told my request for a price guarantee credit was denied, then waited 43 mins for the supervisor...

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Website
2.1 (37 reviews)
2.1 (742 reviews)
Reviewer's quote

...There website suckers you to ordering hard to find items, then they tell you that the item you chose is not available and try to sell you with something that you did not order. Very poor practice. There customer sales representative dumps all responsibility onto the website managers...

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...And after that, he provided me the tracking ID of (GE912****IN) on the website link of (www. continentialexlogs. com) and said this is DHL partner logistics company...

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Product or Service Quality
1.3 (34 reviews)
1.8 (841 reviews)
Reviewer's quote

I called customer service as soon as I noticed the issues and because it was Saturday the office was closed and there was no way to leave a message so I sent an email stating the problem. On Monday, late afternoon I called and talked to someone named Mark who requested me to send pictures of the...

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... in my phone a girl told me but the phone she was telling me was a 32 gigabyte it was a lie it was a 16 this made me mad because I have already transferred my service to the new phone which cost me $22 anyway they took the phone back refused to pay for the $22 to read the storm I service on my old phone till I find a new phone the people there do not know what they're talkin about when it comes to unlock phones they told me just to put my SIM card in and...

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Price Affordability
2.5 (31 reviews)
2.4 (746 reviews)
Reviewer's quote

...I found Buy Squad through Google shopping and it seemed to have the lowest price and good reviews on the site. I bought a top of the line Samsung TV. 2 weeks later, they did not send any confirmation...

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...IT WAS THE FLOOR UNIT, SO I ASKED, "WHAT IS WRONG WITH THE DISCOUNTED PRICE"? I WAS TOLD THA ONLY A FEW SCRATCHES ON THE FRONT. O. K...

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Buy Squad and Best Buy Pros and Cons

Pros
  • Price
  • Looked like new tv at good price
  • Shipping
  • Convenient location
  • Wide variety of products
  • Price
Cons
  • Poor customer service
  • Switch and bait
  • Misrepresentation and surprise charges
  • Poor customer service
  • Terrible delivery
  • Bait-and-switch tactics

Buy Squad and Best Buy Most Positive Reviews

Top rated reviews
5

I bought that TV from buy squad at a very attractive price that was even better than Costco's price, there was one issue...

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5

I brought something from best buy. I went to return it to be told that my item was returned already. If that's so. How...

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5

I was very nervous buying from them based on the reviews. The item I wanted was in stock and shipped within a couple...

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5

I have spent lots f money on varied items at this best buy. I have been a loyal committed dveoted consumer.
I have alert...

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Buy Squad and Best Buy Most Critical Reviews

Lowest rated reviews
1

I got lured in to buying a tv here because of the price..i think we all do. Nowhere did it say they were re-sellers of...

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1

I called best buy if i can return an item and buy again that day since the price went down $50. They told me they can ta...

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1

2014-04-01 Placed the order for a Samsung 70” LED TV. 04-17 Received the TV cracked on all four corners. Notified Steven...

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1

Today I went to Best Buy because they had a great deal for Ipad mini. I went in with my sisters because they wanted one...

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Buy Squad and Best Buy Latest Reviews

Recent published reviews
No votes

It has been a few years, but seeing all the reviews brought back BAD memories. Complaints to the BBB in NY and Oregon,...

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1

2 days ago I went to Best Buy to buy an unlocked phone so I can get one data because my phone company has all them data...

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1.2

Bought tv as new but it wasn't new, the tv stand was defected couldn't be installed, tv came on box not the...

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4.6

I decided to go into my local Best Buy in The Villages after not getting my issue resolved when I called the National cu...

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Buy Squad and Best Buy Products and Services

Most reviewed product and services
  • Buy Squad Shipping Service (9 reviews)
  • Best Buy Manager (223 reviews)
  • Best Buy Shipping Service (100 reviews)
  • Best Buy Installation (77 reviews)