Best Buy vs Buy Squad

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Best Buy

Appliances and Electronics
  • 10 ISSUES RESOLVED
  • 2515 TOTAL REVIEWS
  • $790K CLAIMED LOSSES
  • $794 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Convenient location 10
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Slow to assist23
  • Customer service22
  • Bait-and-switch tactics17
  • Not enough stock9

Products by Best Buy

No items

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Buy Squad

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 86 TOTAL REVIEWS
  • $71.3K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Looked like new tv at good price 3
  • Price 2
  • Shipping 2
  • Extremely poor 1
  • Service 1

Customers don't like

  • Poor customer service6
  • Add on costs to original price4
  • False advertising4
  • Lack of customer service4
  • Wrong product3

Products by Buy Squad

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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