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Best Buy

Appliances and Electronics
  • 12 ISSUES RESOLVED
  • 2582 TOTAL REVIEWS
  • $880K CLAIMED LOSSES
  • $876 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 9
  • I stopped shopping at best buy 6
  • Wide variety of products 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service68
  • Customer service24
  • Slow to assist24
  • Bait-and-switch tactics15
  • Long wait9
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Buy Squad

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 89 TOTAL REVIEWS
  • $75.8K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Looked like new tv at good price 3
  • Price 3
  • Shipping 2
  • Extremely poor 1
  • Service 1

Customers don't like

  • Poor customer service6
  • Add on costs to original price4
  • False advertising4
  • Lack of customer service4
  • Wrong product3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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