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Best Buy

Appliances and Electronics
  • 16 ISSUES RESOLVED
  • 2930 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Convenient location 11
  • Wide variety of products 8
  • Price 7
  • I stopped shopping at best buy 7
  • Competitive prices 7

Customers don't like

  • Poor customer service119
  • Terrible delivery17
  • Bait-and-switch tactics13
  • Slow to assist11
  • Awful return policy11
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Brandsmart Usa

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 146 TOTAL REVIEWS
  • $44.3K CLAIMED LOSSES
  • $763 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Sales staff 3
  • Lady at corporate understanding of my complaint 3
  • Price 2
  • Good refrigerator 1
  • Good prices 1

Customers don't like

  • Repair service department6
  • Worst customer service i have ever had4
  • Non existent customer service and returns dept3
  • Ignored me until i contacted them to find the product2
  • Customer service department2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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