PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about BerryLook and Zulily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

BerryLook
Zulily

BerryLook and Zulily Overview

Total reviews
2243
1091
Company responses
0
0
Issues resolved
11
6

BerryLook and Zulily Consumer Ratings

Rank
740 out of 2051 in Footwear and Clothing category
324 out of 2051 in Footwear and Clothing category
Customer service
498 in category
200 in category
Delivery Service
467 in category
339 in category
Exchange, Refund and Cancellation Policy
437 in category
260 in category
Product or Service Quality
512 in category
252 in category

BerryLook and Zulily Rating Details

Customer service
1.1 (675 reviews)
1.9 (411 reviews)
Reviewer's quote

...Very bad service and customer service would not advice anyone to purchase anything from you. PLEASE sort this issue or refund my money. not..

Read full review

I spoke to the credit card issuer who cancelled the card and stopped the charge as well as zulily customer service rep who saw the fraudulent charge and supposedly stopped the order. So today 7/16 I receive an email the order has been shipped. I try to call and cant get a live person I also sent an...

Read full review
Delivery Service
1.3 (607 reviews)
1.8 (371 reviews)
Reviewer's quote

...Delivery in separate batches and SLOW. Still have not received 3 out of 4 blouses. 2...

Read full review

I have ordered two items on zulily on apr this year but they only posted one of them! And they charged me for both! I am really pissed off! And the delivery service is super snail! Horrible!..

Read full review
Exchange, Refund and Cancellation Policy
1.1 (586 reviews)
1.6 (387 reviews)
Reviewer's quote

I went to cancel the remaining outstanding items and it only offered enough $ that covered one item and so now I have maybe a refund coming for one item and they get to keep the rest? WTF I want a full refund or my order ASAP but it looks like I may not get either! This is BS I will be reaching out...

Read full review

I have been waiting for a month for a refund from Zulily for a defective item. They lie and give you the runaround but dont give you the refund. Horrible company to deal with...

Read full review
Product or Service Quality
1.2 (583 reviews)
2.1 (387 reviews)
Reviewer's quote

It took about a month to arrive, and they were too small, too short, and otherwise of poor quality. After getting through to them they offered two alternatives (1) that I could order them again at half price or (2) that they would give a credit to spend with them (to buy other shoddy products) but...

Read full review

This has never happened before, Ive been more than happy with most of all the products Ive received from this company until now. I ordered this bag in April for my daughters birthday next month and see pics below to see what I received What I ordered - what I received. Clearly not the same product..

Read full review

BerryLook and Zulily Pros and Cons

Pros
  • Very unhappy and dissapointed
  • Good variety of products offered
  • No pros
  • Variety of products
  • Prices
  • How their website looked
Cons
  • Poor customer service
  • No customer service
  • Way you do not answer the phone there is no customer service
  • Customer service
  • Long shipping time
  • Exchange policy

BerryLook and Zulily Most Positive Reviews

Top rated reviews
5

My new address is mary Turner 100B legacy Drive35674
Haven’t received my last package please send it to my new address th...

Read full review
5

I have been shopping on Zulily for the past 2 years and love it! The people leaving the bad reviews are incorrectly...

Read full review
5

Ain't nobody never answer the phone what do you mean is everything okay no nothing is okay where's my item

Read full review
5

I purchased a dress from the Reborn Collection on Zulily and was so excited to receive my tunic dress! Words cannot expr...

Read full review

BerryLook and Zulily Most Critical Reviews

Lowest rated reviews
1

I ordered a pair of brown boots, size 8.5. No return label came with order. I have made several attempts to find help...

Read full review
1

Look at the picture, that is the quality you get when you buy from Zulily. It looks like it has been sewn by a third wor...

Read full review
1

I haven't purchased off this site per say, however I ordered from "Berrylook'' $130 worth of boots, sweaters on...

Read full review
1

I odrered two pairs of casual boat type slip on shoes size 13 medium.
It took two weeks for them to arrive, when i tried...

Read full review

BerryLook and Zulily Latest Reviews

Recent published reviews
1

The reason for the complaint. I ordered (4) pairs of shoes back on July 20, 2020. I have emailed. Tried to call.I was ge...

Read full review
1

All our accounts have been hacked so take care on your end of the customers

Read full review
1.1

1. Delivery in separate batches and SLOW. Still have not received 3 out of 4 blouses.
2. Merchandise NOT as pictured. Ter...

Read full review
No votes

I recently received an email saying that I owe over 79.00 for a 53.00 order and I never received an invoice! It’s bad...

Read full review

BerryLook and Zulily Products and Services

Most reviewed product and services
  • Berrylook Shipping Service (789 reviews)
  • Berrylook Customer Care (423 reviews)
  • Berrylook Website (32 reviews)
  • Zulily Shipping Service (129 reviews)
  • Zulily Clothing (111 reviews)
  • Zulily Dress (53 reviews)