PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about BerryLook and Zulily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

BerryLook
Zulily

BerryLook and Zulily Overview

Total reviews
1366
979
Company responses
0
0
Issues resolved
6
4

BerryLook was first mentioned on PissedConsumer on Oct 13, 2018 and since then this brand received 1366 reviews. It is 387 reviews more than Zulily received since Dec 17, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with BerryLook customer support team and Zulily customer service.

BerryLook and Zulily Consumer Ratings

Rank
620 out of 2463 in Footwear and Clothing category
292 out of 2463 in Footwear and Clothing category
Customer service
438 in category
199 in category
Delivery Service
394 in category
328 in category
Exchange, Refund and Cancellation Policy
389 in category
244 in category

According to consumer ratings and reviews, Zulily ranks 328 points higher in the Footwear and Clothing category than BerryLook. People gave BerryLook 1.1 stars for Customer service criterion in Footwear and Clothing category and it is 475 points higher than the worst rated brand in this category. At the same time, Zulily was rated 1.8 stars for Customer service criterion in this category and it is 714 points higher than the worst rated brand in this category. If we look at Delivery Service criterion, than we see that Zulily has a higher rating than BerryLook. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave BerryLook 1.1 stars and it is 57% greater than other in category. Zulily however was rated 1.5 stars and it is 73% greater than other in category.

BerryLook and Zulily Rating Details

Customer service
1.1 (420 reviews)
1.8 (361 reviews)
Reviewer's quote

...Poor customer service..

PissedConsumer1719692

I reached out to customer service and was told normal (even if they messed up) customer pays shipping but they would credit my account this time, also they refuse refunds to original payment so you get a store credit. So you are forces to buy something else from them and hope it is right, but dont...

PissedConsumer1714262
Delivery Service
1.3 (380 reviews)
1.6 (331 reviews)
Reviewer's quote

Order purchased on Oct 5 and still no Boots or response from customer service..

Nevaya

...I am unhappy at the slow shipping procedure when it easily could have been delivered to my home instead of delaying delivery being taken to the local USPS..

Maureen L
Exchange, Refund and Cancellation Policy
1.1 (367 reviews)
1.5 (348 reviews)
Reviewer's quote

Bad company and do not buy from them. This is my first-time purchase from this company. I purchased 3 pair shoes at the Berrylook website on October 7 and supposed to receive from 5 to 7 business days. I never received the item. On the 23rd I sent an email where are my items and I received an email...

Gesina C

Return policy is a BIG RIP off. Must use a label emailed to you and the cost of $8. 95 id deducted from your purchase price...

PissedConsumer1687428

BerryLook and Zulily Pros and Cons

Pros
  • Very unhappy and dissapointed
  • Good variety of products offered
  • Price
  • Variety of products
  • Website
  • How their website looked
Cons
  • Poor customer service
  • No customer service
  • Customer service
  • Long shipping time
  • Customer service
  • Exchange policy

BerryLook and Zulily Most Positive Reviews

Top rated reviews
5

My new address is mary Turner 100B legacy Drive35674
Haven’t received my last package please send it to my new address th...

5

I have been shopping on Zulily for the past 2 years and love it! The people leaving the bad reviews are incorrectly...

BerryLook and Zulily Most Critical Reviews

Lowest rated reviews
1

I ordered a pair of brown boots, size 8.5. No return label came with order. I have made several attempts to find help...

1

Look at the picture, that is the quality you get when you buy from Zulily. It looks like it has been sewn by a third wor...

BerryLook and Zulily Latest Reviews

Recent published reviews

I WAS BILLED FOR THIS BLOUSE 2X ONCE ON 11/16 AND AGAIN ON 11/26. ON 11/16 IT Was with pay palfor $22.08 which my bank i...

Read all 1366 reviews
1.8

I did buy many items from zulily in the course of a year, until I needed to return 2 items that did not fit me......they...

Read all 979 reviews

BerryLook and Zulily Products and Services

Most reviewed product and services
  • Berrylook Shipping Service (537 reviews)
  • Berrylook Customer Care (315 reviews)
  • Berrylook Website (6 reviews)
  • Zulily Shipping Service (123 reviews)
  • Zulily Clothing (108 reviews)
  • Zulily Dress (52 reviews)