PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about BerryLook and Zulily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

BerryLook
1.4
Zulily
2.1
BerryLook
Zulily

BerryLook and Zulily Overview

Total reviews 2509 1201
Company responses 0 0
Issues resolved 13 7

BerryLook and Zulily Consumer Ratings

Rank
916 out of 2465 in Footwear and Clothing category
371 out of 2465 in Footwear and Clothing category
Customer service
597 in category
235 in category
Delivery Service
594 in category
393 in category
Exchange, Refund and Cancellation Policy
573 in category
319 in category
Product or Service Quality
636 in category
296 in category

BerryLook and Zulily Rating Details

Customer service
1.1 (796 reviews)
1.9 (460 reviews)
Reviewer's quote

...I've texted and spoke with PayPal Customer Service...

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...Terrible customer service with billing!!..

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Delivery Service
1.3 (711 reviews)
1.8 (412 reviews)
Reviewer's quote

I was warned; but I just had to check it out! If you clean up your delivery service, you might just be a good company. But for now, don't blame the Pandemic!..

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I have ordered two items on zulily on apr this year but they only posted one of them! And they charged me for both! I am really pissed off! And the delivery service is super snail! Horrible!..

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Exchange, Refund and Cancellation Policy
1.1 (696 reviews)
1.7 (429 reviews)
Reviewer's quote

...and no refund for the 3rd dress. Very disappointed!..

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I received a refund check , then a bill with 0. 00, then a late charge and then a balance due. I have not used my Zulily card in a few months so I went to my Zulily accounts a saw that a person with my name but lived in Colorado came up...

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Product or Service Quality
1.3 (691 reviews)
2.1 (425 reviews)
Reviewer's quote

...I have been charge for items which are very different from the pictures and with extremely poor and cheap quality. I really believe this time someone will get in touch with me. my email is gavielmo@***...

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...Very poor customer service. They do not replace there damage items you pay for them to ship back . Thanks take care..

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BerryLook and Zulily Pros and Cons

Pros
  • Very unhappy and dissapointed
  • Good variety of products offered
  • No pros
  • Variety of products
  • Prices
  • How their website looked
Cons
  • Poor customer service
  • No customer service
  • Way you do not answer the phone there is no customer service
  • Customer service
  • Long shipping time
  • Exchange policy

BerryLook and Zulily Most Positive Reviews

Top rated reviews
5

My new address is mary Turner 100B legacy Drive35674
Haven’t received my last package please send it to my new address th...

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5

I have been shopping on Zulily for the past 2 years and love it! The people leaving the bad reviews are incorrectly...

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5

Ain't nobody never answer the phone what do you mean is everything okay no nothing is okay where's my item

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5

I purchased a dress from the Reborn Collection on Zulily and was so excited to receive my tunic dress! Words cannot expr...

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BerryLook and Zulily Most Critical Reviews

Lowest rated reviews
1

I ordered a pair of brown boots, size 8.5. No return label came with order. I have made several attempts to find help...

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1

Look at the picture, that is the quality you get when you buy from Zulily. It looks like it has been sewn by a third wor...

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1

I haven't purchased off this site per say, however I ordered from "Berrylook'' $130 worth of boots, sweaters on...

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1

I odrered two pairs of casual boat type slip on shoes size 13 medium.
It took two weeks for them to arrive, when i tried...

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BerryLook and Zulily Latest Reviews

Recent published reviews
No votes

I need to get information on how to send back a shirt I never tried on , its still in the original package. Would like a...

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2.7

Ordered from Zulily before and had no trouble, was pleased with the merchandise. Placed 2 orders recently, they are...

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No votes

Can you let me know the procedure to return a shirt, so I can get a refund ?
The shirt is still in the package never open...

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No votes

I ordered a $100.00 gift card for my daughters birthday. The card hadexpired by the time she got to use it. Please resen...

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