PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Nordstrom and BerryLook as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Nordstrom
BerryLook

Nordstrom and BerryLook Overview

Total reviews 220 2194
Company responses 0 0
Issues resolved 0 11

Nordstrom and BerryLook Consumer Ratings

Rank
258 out of 2104 in Footwear and Clothing category
770 out of 2104 in Footwear and Clothing category
Customer service
No votes
497 in category
Website
No votes
620 in category
Exchange, Refund and Cancellation Policy
No votes
464 in category
Product or Service Quality
No votes
529 in category

Nordstrom and BerryLook Rating Details

Customer service
No votes
1.1 (682 reviews)
Reviewer's quote

simply no customer service with online orders..

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...I noticed that there is no phone number for customer service and No return address. I have tied to fill out the Contact us page several times and the CAPTCHA Code won't allow for the email to go through. The Phone number STAYS BUSY...

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Website
No votes
1.6 (568 reviews)
Reviewer's quote

...completed putting three items worth more than $100 in my shopping cart, I decided to apply for a Nordstrom's credit card, lured by this false statement at the website for Nordstrom coupons: Plus, get a $40 bonus Note when you spend $100 at Nordstrom with your new Nordstrom card the day you're approved. I signed up for the ...

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I've been trying to place a ticket to assist me on how to return the unused items I bought and get a full refund for it but the website is not allowing me to create a ticket. And I tried calling the customer service and always get a busy tone. I need to talk to a customer service, so I can get my...

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Exchange, Refund and Cancellation Policy
No votes
1.1 (593 reviews)
Reviewer's quote

I didn't receive my order and I called customer service and right away she gave me a refund great customer service..

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...Now I have spent months trying to get a refund and have been getting excuse after excuse. I finally got an e-mail that stated they will only refund have my purchase minus shipping, etc. , etc..

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Product or Service Quality
No votes
1.2 (588 reviews)
Reviewer's quote

They were not knowledgeable about the product and very rude..

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I am now 64 emails in 15 months to Berrylook trying to get my refund for 3 dresses - sizes are tiny 2XL = Small - very poor quality - dont return items they will get lost in post ? I agreed to 50% refund then a 35% refund then got nothing - then they offered a coupon but I then have to pay postage...

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Nordstrom and BerryLook Pros and Cons

Pros
  • Location
  • Good variety
  • Good brands
  • Very unhappy and dissapointed
  • Good variety of products offered
  • No pros
Cons
  • Bad customer service
  • Manner in which i was treated
  • Taking a political stance
  • Poor customer service
  • No customer service
  • Way you do not answer the phone there is no customer service

Nordstrom and BerryLook Most Positive Reviews

Top rated reviews
5

After purchasing 3 suits,3 sport jackets; 6 pairs of slacks ; 6 shirts; ties, etc. for Boys 8 to 12: The tailor (who wa...

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5

My new address is mary Turner 100B legacy Drive35674
Haven’t received my last package please send it to my new address th...

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5

Your dropping I. Trump so I'm dropping you! I will never shop at Nordstrom again!

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5

Ain't nobody never answer the phone what do you mean is everything okay no nothing is okay where's my item

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Nordstrom and BerryLook Most Critical Reviews

Lowest rated reviews
1

I placed many orders online with Nordstrom's through out the years. Also shopped at the store which I like the one in Wh...

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1

I ordered a pair of brown boots, size 8.5. No return label came with order. I have made several attempts to find help...

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1

I ordered two orders from nordstrom from their website but has been canceled, asked them and also left a voice mail on...

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1

I haven't purchased off this site per say, however I ordered from "Berrylook'' $130 worth of boots, sweaters on...

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Nordstrom and BerryLook Latest Reviews

Recent published reviews
No votes

Sent a Nordstrom Note during Covid. Valid beginning August 4 and expires August 31. First time ever the note is not...

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1

Cannot hey ahold of anyone all I got back was my order was suspended although my money was took and waiting my reply I...

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1

They were not knowledgeable about the product and very rude

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No votes

I have ordered for a top in July and paid for, have not yes received delivery, I am being sent around with lies and...

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Nordstrom and BerryLook Products and Services

Most reviewed product and services
  • Nordstrom Customer Care (25 reviews)
  • Nordstrom Shipping Service (16 reviews)
  • Nordstrom Manager (15 reviews)
  • Berrylook Shipping Service (767 reviews)
  • Berrylook Customer Care (418 reviews)
  • Berrylook Website (35 reviews)