PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about BerryLook and Nordstrom as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

BerryLook
Nordstrom

BerryLook and Nordstrom Overview

Total reviews 2187 220
Company responses 0 0
Issues resolved 11 0

BerryLook and Nordstrom Consumer Ratings

Rank
766 out of 2098 in Footwear and Clothing category
257 out of 2098 in Footwear and Clothing category
Customer service
502 in category
240 in category
Delivery Service
492 in category
231 in category
Exchange, Refund and Cancellation Policy
467 in category
140 in category
Product or Service Quality
534 in category
189 in category

BerryLook and Nordstrom Rating Details

Customer service
1.1 (679 reviews)
1.7 (64 reviews)
Reviewer's quote

...I noticed that there is no phone number for customer service and No return address. I have tied to fill out the Contact us page several times and the CAPTCHA Code won't allow for the email to go through. The Phone number STAYS BUSY...

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simply no customer service with online orders..

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Delivery Service
1.3 (605 reviews)
2.2 (37 reviews)
Reviewer's quote

...And I tried calling the customer service and always get a busy tone. I need to talk to a customer service, so I can get my money back..

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I didn't receive my order and I called customer service and right away she gave me a refund great customer service..

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Exchange, Refund and Cancellation Policy
1.1 (590 reviews)
2.2 (50 reviews)
Reviewer's quote

I had sent my products back for a refund and they sent a message someone will contact me soon but they havent. I only have my ups reciept to show the date sent back to where and tracking no. I think this might possibly a scam but not sure..

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I sent this order back 2 weeks ago and I’m still waiting for my refund, I don’t even see a return update under my account. I used the label you included in my package to send this back to you. Please give me on update of when I will receive my full refund..

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Product or Service Quality
1.2 (585 reviews)
2.4 (47 reviews)
Reviewer's quote

I am now 64 emails in 15 months to Berrylook trying to get my refund for 3 dresses - sizes are tiny 2XL = Small - very poor quality - dont return items they will get lost in post ? I agreed to 50% refund then a 35% refund then got nothing - then they offered a coupon but I then have to pay postage...

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They were not knowledgeable about the product and very rude..

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BerryLook and Nordstrom Pros and Cons

Pros
  • Very unhappy and dissapointed
  • Good variety of products offered
  • No pros
  • Location
  • Good variety
  • Good brands
Cons
  • Poor customer service
  • No customer service
  • Way you do not answer the phone there is no customer service
  • Bad customer service
  • Manner in which i was treated
  • Taking a political stance

BerryLook and Nordstrom Most Positive Reviews

Top rated reviews
5

My new address is mary Turner 100B legacy Drive35674
Haven’t received my last package please send it to my new address th...

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5

After purchasing 3 suits,3 sport jackets; 6 pairs of slacks ; 6 shirts; ties, etc. for Boys 8 to 12: The tailor (who wa...

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5

Ain't nobody never answer the phone what do you mean is everything okay no nothing is okay where's my item

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5

Your dropping I. Trump so I'm dropping you! I will never shop at Nordstrom again!

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BerryLook and Nordstrom Most Critical Reviews

Lowest rated reviews
1

I ordered a pair of brown boots, size 8.5. No return label came with order. I have made several attempts to find help...

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1

I placed many orders online with Nordstrom's through out the years. Also shopped at the store which I like the one in Wh...

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1

I haven't purchased off this site per say, however I ordered from "Berrylook'' $130 worth of boots, sweaters on...

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1

I ordered two orders from nordstrom from their website but has been canceled, asked them and also left a voice mail on...

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BerryLook and Nordstrom Latest Reviews

Recent published reviews
No votes

Tracking my order &;;;;;;; would like to know estimated delivery date.

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No votes

Sent a Nordstrom Note during Covid. Valid beginning August 4 and expires August 31. First time ever the note is not...

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1

Bought some items, one of the shoes came BROKE, wanted a return and they offer me $7 and I didn't want that for a...

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1

They were not knowledgeable about the product and very rude

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BerryLook and Nordstrom Products and Services

Most reviewed product and services
  • Berrylook Shipping Service (765 reviews)
  • Berrylook Customer Care (418 reviews)
  • Berrylook Website (35 reviews)
  • Nordstrom Customer Care (25 reviews)
  • Nordstrom Shipping Service (16 reviews)
  • Nordstrom Manager (15 reviews)