PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about BerryLook and Nordstrom as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

BerryLook
Nordstrom

BerryLook and Nordstrom Overview

Total reviews
1409
184
Company responses
0
0
Issues resolved
6
0

BerryLook was first mentioned on PissedConsumer on Oct 13, 2018 and since then this brand received 1409 reviews. It is 1225 reviews more than Nordstrom received since Mar 28, 2009.

BerryLook and Nordstrom Consumer Ratings

Rank
624 out of 2473 in Footwear and Clothing category
258 out of 2473 in Footwear and Clothing category
Customer service
435 in category
291 in category
Delivery Service
393 in category
212 in category
Product or Service Quality
428 in category
172 in category

According to consumer ratings and reviews, Nordstrom ranks 366 points higher in the Footwear and Clothing category than BerryLook. People gave BerryLook 1.1 stars for Customer service criterion in Footwear and Clothing category and it is 481 points higher than the worst rated brand in this category. At the same time, Nordstrom was rated 1.4 stars for Customer service criterion in this category and it is 625 points higher than the worst rated brand in this category. If we look at Delivery Service criterion, than we see that Nordstrom has a higher rating than BerryLook. Regarding Product or Service Quality criterion, consumers gave BerryLook 1.3 stars and it is 53% greater than other in category. Nordstrom however was rated 2.3 stars and it is 81% greater than other in category.

BerryLook and Nordstrom Rating Details

Customer service
1.1 (433 reviews)
1.4 (52 reviews)
Reviewer's quote

...I email them more than twice to customer services and asking to return these items. I have now heard nothing since. The email said that someone will reply to my email in the next 24-48 hours...

L H

...They have the worst customer service. Usually, I buy in-store. This time I decided to buy the stroller...

Eshan
Delivery Service
1.3 (394 reviews)
2.1 (32 reviews)
Reviewer's quote

Order purchased on Oct 5 and still no Boots or response from customer service..

Nevaya

...They are nothing more than a bunch of story tellers, with no sense of customer service. Diane called me to asked me, "if I had any further questions to give her a call". No way Jose! I AM NOT YOUR CUSTOMER ANY MORE! LOST 3 ACCOUNTS IN ONE DAY OVER INTERNAL POLICIES THAT CUSTOMERS ARE NOT AWARE OF..

Robert G
Product or Service Quality
1.3 (379 reviews)
2.3 (40 reviews)
Reviewer's quote

The product is cheaply made and run small. I tried to send the product back cost me $23 and email the person that works there to let them know that I sent it back were they would tell me they've not received anything at about three weeks later I received the package back saying undeliverable and it...

Kippy

...I bought enough product to qualify for some deluxe samples (gifts) which they "forgot" to send me. After I inquired about missing samples they replied that it was to bad but nothing they can do at this point and they won't be able to ship them to me. Just want to inform you before you buy...

Hanna R

BerryLook and Nordstrom Pros and Cons

Pros
  • Very unhappy and dissapointed
  • Good variety of products offered
  • Price
  • Location
  • Good variety
  • Good brands
Cons
  • Way you do not answer the phone there is no customer service
  • Poor customer service
  • No customer service
  • Bad customer service
  • Manner in which i was treated
  • Taking a political stance

BerryLook and Nordstrom Most Positive Reviews

Top rated reviews
5

My new address is mary Turner 100B legacy Drive35674
Haven’t received my last package please send it to my new address th...

5

After purchasing 3 suits,3 sport jackets; 6 pairs of slacks ; 6 shirts; ties, etc. for Boys 8 to 12: The tailor (who wa...

BerryLook and Nordstrom Most Critical Reviews

Lowest rated reviews
1

I ordered a pair of brown boots, size 8.5. No return label came with order. I have made several attempts to find help...

1

I placed many orders online with Nordstrom's through out the years. Also shopped at the store which I like the one in Wh...

BerryLook and Nordstrom Latest Reviews

Recent published reviews
1

I have purchased a few items from this website. None of them are look / quality the same as the pictures on the...

Read all 1409 reviews
1

I have been Nordstrom in-store customer for many years, spending tens and tens of thousands of dollars. This is my last...

Read all 184 reviews

BerryLook and Nordstrom Products and Services

Most reviewed product and services
  • Berrylook Shipping Service (542 reviews)
  • Berrylook Customer Care (321 reviews)
  • Berrylook Website (7 reviews)
  • Nordstrom Customer Care (21 reviews)
  • Nordstrom Manager (15 reviews)
  • Nordstrom Shipping Service (11 reviews)