Berkline vs Lazboy

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Berkline

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 61 TOTAL REVIEWS
  • $43.9K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Reliability
  • Comfort 1
  • Initial comfort and design 1
  • Originally the couch 1

Customers don't like

  • Customer service2
  • Durability and price1
  • How it has worn 2 springs snapped1

Products by Berkline

No items

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Lazboy

Furniture and Decor
Has verified representatives
  • 6 ISSUES RESOLVED
  • 147 COMPANY RESPONSES
  • 678 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Reliability
  • Chair 5
  • Recliner easy up down 4
  • Sales personnel 4
  • Store layout 3
  • That it once was a good brand 3

Customers don't like

  • Not good quality28
  • Bad customer service21
  • Lack of warranty service8
  • Resolution of the problem8
  • Poor extended warranty8

Products by Lazboy

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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