PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Valspar and Benjamin Moore as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Valspar
Benjamin Moore

Valspar and Benjamin Moore Overview

Total reviews
151
52
Company responses
0
0
Issues resolved
1
0

Valspar was first mentioned on PissedConsumer on May 10, 2008 and since then this brand received 151 reviews. It is 99 reviews more than Benjamin Moore received since Nov 28, 2009.

Valspar and Benjamin Moore Consumer Ratings

Rank
63 out of 445 in Building Products category
45 out of 445 in Building Products category
Product or Service Quality
55 in category
51 in category
Price Affordability
70 in category
35 in category
Customer service
38 in category
29 in category

According to consumer ratings and reviews, Benjamin Moore ranks 18 points higher in the Building Products category than Valspar. People gave Valspar 1.2 stars for Product or Service Quality criterion in Building Products category and it is 51 points higher than the worst rated brand in this category. At the same time, Benjamin Moore was rated 1.3 stars for Product or Service Quality criterion in this category and it is 55 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Benjamin Moore has a higher rating than Valspar. Regarding Customer service criterion, consumers gave Valspar 1.6 stars and it is 64% greater than other in category. Benjamin Moore however was rated 1.9 stars and it is 73% greater than other in category.

Valspar and Benjamin Moore Rating Details

Product or Service Quality
1.2 (47 reviews)
1.3 (12 reviews)
Reviewer's quote

Great job by your customer service representative..

PissedConsumer1746288

...I purchased BM’s top of the line product which was applied to my deck. After several weeks I noticed dark spots on the deck. It soon there after took over the entire deck...

Chester R
Price Affordability
1.5 (42 reviews)
2.7 (12 reviews)
Reviewer's quote

...I ask for a full purchase price refund and he laughed and said it's not going to happen. This company is HORRIBLE about standing behind their warranty ! I'm upset enough that I'm looking to file a Class Action Law Suit. Anyone interested please contact me at jstreet3336@live...

PissedConsumer626335

I'm a Benjamin Moore customer since 2010 and have been shopping at the Kendall Park Store in NJ (Zip code - 08824). I was very happy and satisfied with the service until today. I had an issue with a gallon of paint and wanted to see if I can get some paint (that froze due to unknown reasons) to do...

Moninder S
Customer service
1.6 (35 reviews)
1.9 (14 reviews)
Reviewer's quote

...look at Craftmaster paints from the UK (for steam engines and boats) That is what I used 8 years ago and the finish was mirror flat and glossy as any car! Customer service from Valspar support- really poor too. Their attitude is - 'you did it, it's your fault, not ours' you should have used our primer. I have asked twice now "how to remove...

PissedConsumer667563

...His customer service tone and sympathy meant a lot as well. Sarah S. Murrells Inlet, S...

PissedConsumer1170279

Valspar and Benjamin Moore Pros and Cons

Pros
  • Has a nice finish
  • 5 minute drive
  • Reputation
  • Paint
Cons
  • Poor quality
  • Product did not perform as advertised
  • Poor surface finish
  • Failure of product
  • Arborcoat is not a stain
  • Will not provide receipt when one damaged

Valspar and Benjamin Moore Most Positive Reviews

Top rated reviews
5

Great job by your customer service representative

5

I have been a long time customer of Spectrum paint store in Murrells Inlet. This is my first experience personally...

Valspar and Benjamin Moore Most Critical Reviews

Lowest rated reviews
1

I had the window frames wrapped on my home (which is listed on the National Register of Historic Places). After about...

1

my wife had me paint a bed room with regal paint because of the low odor ad for it I always used behr paint over kilz2...

Valspar and Benjamin Moore Latest Reviews

Recent published reviews
2

painted a previously painted ceiling with valspar pro ceiling paint. when it dried, it looked clean but like it hadnt...

Read all 151 reviews
1.2

I spent $8500 for a deck (cedar wood) to be built and installed. I purchased BM’s top of the line product which was appl...

Read all 52 reviews

Valspar and Benjamin Moore Products and Services

Most reviewed product and services
  • Valspar Paint (98 reviews)
  • Valspar Signature Wall Paint (9 reviews)
  • Valspar Ultra 2000 Wall Paint (3 reviews)
  • Benjamin Moore Paint (32 reviews)
  • Benjamin Moore Sales Representative (2 reviews)
  • Benjamin Moore Customer Care (2 reviews)