PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Benjamin Moore and Valspar as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Benjamin Moore
Valspar

Benjamin Moore and Valspar Overview

Total reviews 57 167
Company responses 0 0
Issues resolved 1 1

Benjamin Moore and Valspar Consumer Ratings

Rank
39 out of 308 in Building Products category
71 out of 308 in Building Products category
Customer service
31 in category
40 in category
Price Affordability
42 in category
72 in category
Product or Service Quality
45 in category
56 in category
Value for money
25 in category
50 in category

Benjamin Moore and Valspar Rating Details

Customer service
1.9 (17 reviews)
1.4 (41 reviews)
Reviewer's quote

...BM, your customer service STINKS..

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...look at Craftmaster paints from the UK (for steam engines and boats) That is what I used 8 years ago and the finish was mirror flat and glossy as any car! Customer service from Valspar support- really poor too. Their attitude is - 'you did it, it's your fault, not ours' you should have used our primer. I have asked twice now "how to remove...

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Price Affordability
2.5 (15 reviews)
1.5 (48 reviews)
Reviewer's quote

Benjamin Moore Arbor-coat paint started to chip and peel the very first year it was applied. It is the worst paint I have ever used. Usually I love BM paint and don't use anything else. But this paint is the worst. And yes, it was prepped properly. My painter is having the exact same problem with...

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...I ask for a full purchase price refund and he laughed and said it's not going to happen. This company is HORRIBLE about standing behind their warranty ! I'm upset enough that I'm looking to file a Class Action Law Suit. Anyone interested please contact me at jstreet3336@***...

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Product or Service Quality
1.5 (15 reviews)
1.1 (54 reviews)
Reviewer's quote

Dear Benjamin Moore, I got this email address after I called your customer service line. I wanted to know your suggested retail prices you give to the stores. After I was given that, I asked for contact information to your ceo or coo...

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...98 before taxes is a rip off and should be removed from shelves or price needs to be lowered or inspect your product with more attention. I want my money back for my inconvenience!..

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Value for money
2.2 (14 reviews)
1.1 (40 reviews)
Reviewer's quote

To make it worse and being out the money. The painters regularly did not bring back a receipt on occasion and this is fine for one receipt. The other two just happened to get damaged during the ride over, They are contractors and contractors spill coffee and paint, other stuff accidentially messed...

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...I have spent so much time, effort, and money on this piece I’m beside myself. My home has been in disarray while this project was going on and I cannot do it again. The idea of having to scrape, sand, and paint this whole thing again makes me want to take an axe to it instead...

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Benjamin Moore and Valspar Pros and Cons

Pros
  • 5 minute drive
  • Reputation
  • Quality
  • If you dont care about the job use it
  • Has a nice finish
  • Good price
Cons
  • Failure of product
  • Aura paint
  • Arborcoat is not a stain
  • Poor quality
  • Product did not perform as advertised
  • Poor pigmentation

Benjamin Moore and Valspar Most Positive Reviews

Top rated reviews
5

I have been a long time customer of Spectrum paint store in Murrells Inlet. This is my first experience personally...

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No votes
4.6

I started to use Benjamin Moore Exterior Aura when it first came out 8 years ago. I have had nothing but great success...

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No votes

Benjamin Moore and Valspar Most Critical Reviews

Lowest rated reviews
1

my wife had me paint a bed room with regal paint because of the low odor ad for it I always used behr paint over kilz2...

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1

I had the window frames wrapped on my home (which is listed on the National Register of Historic Places). After about...

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1

70+ salesperson saw me come in, I was the only person in the store besides him and Ian (it was not Ian). He kept up a...

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1

Avoid it, I'm a professional decorator and was supplied the premium matt( gold tin) by my customer . The wet edge time...

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Benjamin Moore and Valspar Latest Reviews

Recent published reviews
1.4

I went to my local Benjamin Moore Creative Paint Store, and bought several samples to find just the right color for my f...

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1

I painted white over white primer. It took three coats of Valspar to get an even coat. I had taped along trim and when...

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No votes

i had the kitchen painted with beacon grey and the color variation is
horrific. Baby boy blue to soft grey. I spent a lot...

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No votes

I sourced for 3 apartments to house their 18 workers. I acted on good faith but the operations director, finance head...

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Benjamin Moore and Valspar Products and Services

Most reviewed product and services
  • Benjamin Moore Paint (34 reviews)
  • Benjamin Moore Sales Representative (2 reviews)
  • Benjamin Moore Aura Wall Paint (1 review)
  • Valspar Paint (101 reviews)
  • Valspar Signature Wall Paint (11 reviews)
  • Valspar Ultra 2000 Wall Paint (3 reviews)