PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sherwin Williams and Benjamin Moore as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sherwin Williams
Benjamin Moore

Sherwin Williams and Benjamin Moore Overview

Total reviews
248
53
Company responses
0
0
Issues resolved
1
0

Sherwin Williams and Benjamin Moore Consumer Ratings

Rank
37 out of 302 in Building Products category
45 out of 302 in Building Products category
Customer service
35 in category
30 in category
Product or Service Quality
32 in category
51 in category
Price Affordability
46 in category
38 in category
Website
40 in category
47 in category

Sherwin Williams and Benjamin Moore Rating Details

Customer service
1.7 (103 reviews)
1.8 (15 reviews)
Reviewer's quote

...He said that he couldn’t cut samples! Are you kidding me? I couldn’t get out of that store fast enough! Worse customer service ever! There was no one in the store beside me the whole time I was there, except the worker sitting on a stool on his cell phone. I can see why! Blah! What a waste of time!..

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Dear Benjamin Moore, I got this email address after I called your customer service line. I wanted to know your suggested retail prices you give to the stores. After I was given that, I asked for contact information to your ceo or coo...

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Product or Service Quality
2 (87 reviews)
1.3 (13 reviews)
Reviewer's quote

...I, the customer, am also a service member of the United States Navy and between civilian and military duties, have no time for this unprofessionalism..

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...I purchased BM’s top of the line product which was applied to my deck. After several weeks I noticed dark spots on the deck. It soon there after took over the entire deck...

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Price Affordability
2.2 (77 reviews)
2.5 (13 reviews)
Reviewer's quote

...so I have to pay $75 a gallon full price or should I say fool price. Last time I will ever buy paint at Sherwin Williams. I should have gone with Valspar to start with...

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I'm a Benjamin Moore customer since 2010 and have been shopping at the Kendall Park Store in NJ (Zip code - 08824). I was very happy and satisfied with the service until today. I had an issue with a gallon of paint and wanted to see if I can get some paint (that froze due to unknown reasons) to do...

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Website
2.6 (69 reviews)
2.3 (7 reviews)
Reviewer's quote

...Disgusted! And contact form on website does not exist. I click on it and i get a "thanks for contacting us" message without even filling out a form. ..

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Stain my home with gray solid Arborcoat Solid latex stain and in a year it lifted itself along with the previous stain off in large areas, many cases whole white cedar shingles.The last photo was after I scraped it off and entire area. Back to bare wood but took a long time.Now I’m looking at doing...

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Sherwin Williams and Benjamin Moore Pros and Cons

Pros
  • Friendly staff
  • Custom match of colors
  • Products
  • 5 minute drive
  • Reputation
  • Paint
Cons
  • Paint
  • False information
  • Customer service
  • Failure of product
  • Arborcoat is not a stain
  • Will not provide receipt when one damaged

Sherwin Williams and Benjamin Moore Most Positive Reviews

Top rated reviews
5

Super paint is very difficult to apply. Even keeping a wet edge does not solve the flashing and roller marks. I...

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5

I have been a long time customer of Spectrum paint store in Murrells Inlet. This is my first experience personally...

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5

I was going to sherwin Williams paints store in 7514 Highway 78
Sachse, TX 75048
United States. And they always set u...

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4.6

I started to use Benjamin Moore Exterior Aura when it first came out 8 years ago. I have had nothing but great success...

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Sherwin Williams and Benjamin Moore Most Critical Reviews

Lowest rated reviews
1

We applied Deckscapes last year at Thanksgiving and this year it is worn off in so many spots. It looks terrible. Not...

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1

my wife had me paint a bed room with regal paint because of the low odor ad for it I always used behr paint over kilz2...

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1

Unbelievable, I spent nearly 20 years using SW solid stain on my house. I was convinced this was a premium product,...

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1

70+ salesperson saw me come in, I was the only person in the store besides him and Ian (it was not Ian). He kept up a...

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Sherwin Williams and Benjamin Moore Latest Reviews

Recent published reviews
No votes

Our software works with one PDF file at a time. Can we for now on send one invoice per file.
This shows pissed customer b...

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1

Dear Benjamin Moore, I got this email address after I called your customer service line. I wanted to know your suggested...

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No votes

At the Hollywood Florida store, on Hollywood Blvd, an employee is refusing to wear a mask. From what I was told, this...

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1.2

I spent $8500 for a deck (cedar wood) to be built and installed. I purchased BM’s top of the line product which was appl...

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Sherwin Williams and Benjamin Moore Products and Services

Most reviewed product and services
  • Sherwin Williams Paint (106 reviews)
  • Sherwin Williams Customer Care (28 reviews)
  • Sherwin Williams Manager (20 reviews)
  • Benjamin Moore Paint (33 reviews)
  • Benjamin Moore Customer Care (2 reviews)
  • Benjamin Moore Sales Representative (2 reviews)