PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sherwin Williams and Benjamin Moore as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sherwin Williams
Benjamin Moore

Sherwin Williams and Benjamin Moore Overview

Total reviews
234
52
Company responses
0
0
Issues resolved
1
0

Sherwin Williams was first mentioned on PissedConsumer on May 31, 2010 and since then this brand received 234 reviews. It is 182 reviews more than Benjamin Moore received since Nov 28, 2009.

Sherwin Williams and Benjamin Moore Consumer Ratings

Rank
34 out of 445 in Building Products category
45 out of 445 in Building Products category
Customer service
34 in category
29 in category
Product or Service Quality
32 in category
51 in category
Price Affordability
46 in category
35 in category

According to consumer ratings and reviews, Sherwin Williams ranks 11 points higher in the Building Products category than Benjamin Moore. People gave Sherwin Williams 1.7 stars for Customer service criterion in Building Products category and it is 84 points higher than the worst rated brand in this category. At the same time, Benjamin Moore was rated 1.9 stars for Customer service criterion in this category and it is 89 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Sherwin Williams has a higher rating than Benjamin Moore. Regarding Price Affordability criterion, consumers gave Sherwin Williams 2.2 stars and it is 61% greater than other in category. Benjamin Moore however was rated 2.7 stars and it is 70% greater than other in category.

Sherwin Williams and Benjamin Moore Rating Details

Customer service
1.7 (98 reviews)
1.9 (14 reviews)
Reviewer's quote

...He said that he couldn’t cut samples! Are you kidding me? I couldn’t get out of that store fast enough! Worse customer service ever! There was no one in the store beside me the whole time I was there, except the worker sitting on a stool on his cell phone. I can see why! Blah! What a waste of time!..

Lisa F

...His customer service tone and sympathy meant a lot as well. Sarah S. Murrells Inlet, S...

PissedConsumer1170279
Product or Service Quality
1.9 (85 reviews)
1.3 (12 reviews)
Reviewer's quote

...I, the customer, am also a service member of the United States Navy and between civilian and military duties, have no time for this unprofessionalism..

Rayshaun

...I purchased BM’s top of the line product which was applied to my deck. After several weeks I noticed dark spots on the deck. It soon there after took over the entire deck...

Chester R
Price Affordability
2.2 (74 reviews)
2.7 (12 reviews)
Reviewer's quote

...so I have to pay $75 a gallon full price or should I say fool price. Last time I will ever buy paint at Sherwin Williams. I should have gone with Valspar to start with...

Casie

I'm a Benjamin Moore customer since 2010 and have been shopping at the Kendall Park Store in NJ (Zip code - 08824). I was very happy and satisfied with the service until today. I had an issue with a gallon of paint and wanted to see if I can get some paint (that froze due to unknown reasons) to do...

Moninder S

Sherwin Williams and Benjamin Moore Pros and Cons

Pros
  • Products
  • Friendly staff
  • Custom match of colors
  • 5 minute drive
  • Reputation
  • Paint
Cons
  • Paint
  • False information
  • Customer service
  • Failure of product
  • Arborcoat is not a stain
  • Will not provide receipt when one damaged

Sherwin Williams and Benjamin Moore Most Positive Reviews

Top rated reviews
5

Super paint is very difficult to apply. Even keeping a wet edge does not solve the flashing and roller marks. I...

5

I have been a long time customer of Spectrum paint store in Murrells Inlet. This is my first experience personally...

Sherwin Williams and Benjamin Moore Most Critical Reviews

Lowest rated reviews
1

We applied Deckscapes last year at Thanksgiving and this year it is worn off in so many spots. It looks terrible. Not...

1

my wife had me paint a bed room with regal paint because of the low odor ad for it I always used behr paint over kilz2...

Sherwin Williams and Benjamin Moore Latest Reviews

Recent published reviews
1

New house, under warranty, defective carpet &;; transition strips with tacks sticking up cutting my children's...

Read all 234 reviews
1.2

I spent $8500 for a deck (cedar wood) to be built and installed. I purchased BM’s top of the line product which was appl...

Read all 52 reviews

Sherwin Williams and Benjamin Moore Products and Services

Most reviewed product and services
  • Sherwin Williams Paint (105 reviews)
  • Sherwin Williams Customer Care (25 reviews)
  • Sherwin Williams Manager (20 reviews)
  • Benjamin Moore Paint (32 reviews)
  • Benjamin Moore Sales Representative (2 reviews)
  • Benjamin Moore Customer Care (2 reviews)