PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sherwin Williams and Benjamin Moore as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sherwin Williams
Benjamin Moore

Sherwin Williams and Benjamin Moore Overview

Total reviews 254 56
Company responses 0 0
Issues resolved 1 1

Sherwin Williams and Benjamin Moore Consumer Ratings

Rank
42 out of 309 in Building Products category
39 out of 309 in Building Products category
Customer service
36 in category
24 in category
Product or Service Quality
33 in category
43 in category
Price Affordability
45 in category
38 in category
Website
43 in category
41 in category

Sherwin Williams and Benjamin Moore Rating Details

Customer service
1.7 (108 reviews)
2 (16 reviews)
Reviewer's quote

Poor customer service closed before timedo not use that store @ waston fl..

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Dear Benjamin Moore, I got this email address after I called your customer service line. I wanted to know your suggested retail prices you give to the stores. After I was given that, I asked for contact information to your ceo or coo...

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Product or Service Quality
2 (90 reviews)
1.6 (14 reviews)
Reviewer's quote

...I, the customer, am also a service member of the United States Navy and between civilian and military duties, have no time for this unprofessionalism..

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...I purchased BM’s top of the line product which was applied to my deck. After several weeks I noticed dark spots on the deck. It soon there after took over the entire deck...

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Price Affordability
2.3 (81 reviews)
2.6 (14 reviews)
Reviewer's quote

...so I have to pay $75 a gallon full price or should I say fool price. Last time I will ever buy paint at Sherwin Williams. I should have gone with Valspar to start with...

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Benjamin Moore Arbor-coat paint started to chip and peel the very first year it was applied. It is the worst paint I have ever used. Usually I love BM paint and don't use anything else. But this paint is the worst. And yes, it was prepped properly. My painter is having the exact same problem with...

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Website
2.6 (72 reviews)
2.6 (8 reviews)
Reviewer's quote

...Disgusted! And contact form on website does not exist. I click on it and i get a "thanks for contacting us" message without even filling out a form. ..

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Stain my home with gray solid Arborcoat Solid latex stain and in a year it lifted itself along with the previous stain off in large areas, many cases whole white cedar shingles.The last photo was after I scraped it off and entire area. Back to bare wood but took a long time.Now I’m looking at doing...

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Sherwin Williams and Benjamin Moore Pros and Cons

Pros
  • Products
  • Friendly staff
  • Custom match of colors
  • 5 minute drive
  • Reputation
  • Paint
Cons
  • Paint
  • False information
  • Employee
  • Failure of product
  • Arborcoat is not a stain
  • Will not provide receipt when one damaged

Sherwin Williams and Benjamin Moore Most Positive Reviews

Top rated reviews
5

Super paint is very difficult to apply. Even keeping a wet edge does not solve the flashing and roller marks. I...

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5

I have been a long time customer of Spectrum paint store in Murrells Inlet. This is my first experience personally...

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5

I was going to sherwin Williams paints store in 7514 Highway 78
Sachse, TX 75048
United States. And they always set u...

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4.6

I started to use Benjamin Moore Exterior Aura when it first came out 8 years ago. I have had nothing but great success...

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Sherwin Williams and Benjamin Moore Most Critical Reviews

Lowest rated reviews
1

We applied Deckscapes last year at Thanksgiving and this year it is worn off in so many spots. It looks terrible. Not...

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1

my wife had me paint a bed room with regal paint because of the low odor ad for it I always used behr paint over kilz2...

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1

Unbelievable, I spent nearly 20 years using SW solid stain on my house. I was convinced this was a premium product,...

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1

70+ salesperson saw me come in, I was the only person in the store besides him and Ian (it was not Ian). He kept up a...

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Sherwin Williams and Benjamin Moore Latest Reviews

Recent published reviews
4.4

Poor customer service closed before timedo not use that store @ waston fl.

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No votes

i had the kitchen painted with beacon grey and the color variation is
horrific. Baby boy blue to soft grey. I spent a lot...

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3.4

Transferred around with no help

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No votes

For what reason do they keep changing the id # and name of the same color? It is very confusing to us consumers to keep...

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Sherwin Williams and Benjamin Moore Products and Services

Most reviewed product and services
  • Sherwin Williams Paint (107 reviews)
  • Sherwin Williams Manager (21 reviews)
  • Sherwin Williams Sales Representative (5 reviews)
  • Benjamin Moore Paint (33 reviews)
  • Benjamin Moore Sales Representative (2 reviews)
  • Benjamin Moore Aura Wall Paint (1 review)