PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Benjamin Moore and Sherwin Williams as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Benjamin Moore
Sherwin Williams

Benjamin Moore and Sherwin Williams Overview

Total reviews
53
248
Company responses
0
0
Issues resolved
0
1

Benjamin Moore and Sherwin Williams Consumer Ratings

Rank
45 out of 304 in Building Products category
37 out of 304 in Building Products category
Customer service
30 in category
35 in category
Price Affordability
38 in category
46 in category
Product or Service Quality
51 in category
32 in category
Value for money
26 in category
28 in category

Benjamin Moore and Sherwin Williams Rating Details

Customer service
1.8 (15 reviews)
1.7 (103 reviews)
Reviewer's quote

Dear Benjamin Moore, I got this email address after I called your customer service line. I wanted to know your suggested retail prices you give to the stores. After I was given that, I asked for contact information to your ceo or coo...

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...He said that he couldn’t cut samples! Are you kidding me? I couldn’t get out of that store fast enough! Worse customer service ever! There was no one in the store beside me the whole time I was there, except the worker sitting on a stool on his cell phone. I can see why! Blah! What a waste of time!..

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Price Affordability
2.5 (13 reviews)
2.2 (77 reviews)
Reviewer's quote

I spent $8500 for a deck (cedar wood) to be built and installed. I purchased BM’s top of the line product which was applied to my deck. After several weeks I noticed dark spots on the deck. It soon there after took over the entire deck. I went back to the store in Cherry Hill NJ and the store...

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...so I have to pay $75 a gallon full price or should I say fool price. Last time I will ever buy paint at Sherwin Williams. I should have gone with Valspar to start with...

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Product or Service Quality
1.3 (13 reviews)
2 (87 reviews)
Reviewer's quote

Painting my house with Benjamin Moore paint, thought I was getting a good named brand product. NOT All areas sanded and primed then a few days later the new paint started to bubble. Looks terrible...

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...I, the customer, am also a service member of the United States Navy and between civilian and military duties, have no time for this unprofessionalism..

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Value for money
2.1 (12 reviews)
2 (61 reviews)
Reviewer's quote

To make it worse and being out the money. The painters regularly did not bring back a receipt on occasion and this is fine for one receipt. The other two just happened to get damaged during the ride over, They are contractors and contractors spill coffee and paint, other stuff accidentially messed...

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Waste of money will yellow after only a few uses- they then try and sell you on an upgrade that is a special order and say still needs to be reapplied annualy- better products out there..

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Benjamin Moore and Sherwin Williams Pros and Cons

Pros
  • 5 minute drive
  • Reputation
  • Paint
  • Friendly staff
  • Custom match of colors
  • Products
Cons
  • Failure of product
  • Arborcoat is not a stain
  • Will not provide receipt when one damaged
  • Paint
  • False information
  • Customer service

Benjamin Moore and Sherwin Williams Most Positive Reviews

Top rated reviews
5

I have been a long time customer of Spectrum paint store in Murrells Inlet. This is my first experience personally...

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5

Super paint is very difficult to apply. Even keeping a wet edge does not solve the flashing and roller marks. I...

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4.6

I started to use Benjamin Moore Exterior Aura when it first came out 8 years ago. I have had nothing but great success...

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5

I was going to sherwin Williams paints store in 7514 Highway 78
Sachse, TX 75048
United States. And they always set u...

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Benjamin Moore and Sherwin Williams Most Critical Reviews

Lowest rated reviews
1

my wife had me paint a bed room with regal paint because of the low odor ad for it I always used behr paint over kilz2...

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1

We applied Deckscapes last year at Thanksgiving and this year it is worn off in so many spots. It looks terrible. Not...

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1

70+ salesperson saw me come in, I was the only person in the store besides him and Ian (it was not Ian). He kept up a...

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1

Unbelievable, I spent nearly 20 years using SW solid stain on my house. I was convinced this was a premium product,...

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Benjamin Moore and Sherwin Williams Latest Reviews

Recent published reviews
1

Dear Benjamin Moore, I got this email address after I called your customer service line. I wanted to know your suggested...

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No votes

Our software works with one PDF file at a time. Can we for now on send one invoice per file.
This shows pissed customer b...

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1.2

I spent $8500 for a deck (cedar wood) to be built and installed. I purchased BM’s top of the line product which was appl...

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No votes

At the Hollywood Florida store, on Hollywood Blvd, an employee is refusing to wear a mask. From what I was told, this...

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Benjamin Moore and Sherwin Williams Products and Services

Most reviewed product and services
  • Benjamin Moore Paint (33 reviews)
  • Benjamin Moore Sales Representative (2 reviews)
  • Benjamin Moore Customer Care (2 reviews)
  • Sherwin Williams Paint (106 reviews)
  • Sherwin Williams Customer Care (28 reviews)
  • Sherwin Williams Manager (20 reviews)