PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Benjamin Moore and Sherwin Williams as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Benjamin Moore
Sherwin Williams

Benjamin Moore and Sherwin Williams Overview

Total reviews 56 255
Company responses 0 0
Issues resolved 1 1

Benjamin Moore and Sherwin Williams Consumer Ratings

Rank
40 out of 308 in Building Products category
43 out of 308 in Building Products category
Customer service
25 in category
35 in category
Price Affordability
38 in category
46 in category
Product or Service Quality
43 in category
33 in category
Value for money
21 in category
28 in category

Benjamin Moore and Sherwin Williams Rating Details

Customer service
2 (16 reviews)
1.7 (108 reviews)
Reviewer's quote

Dear Benjamin Moore, I got this email address after I called your customer service line. I wanted to know your suggested retail prices you give to the stores. After I was given that, I asked for contact information to your ceo or coo...

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Poor customer service closed before timedo not use that store @ waston fl..

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Price Affordability
2.6 (14 reviews)
2.3 (81 reviews)
Reviewer's quote

Benjamin Moore Arbor-coat paint started to chip and peel the very first year it was applied. It is the worst paint I have ever used. Usually I love BM paint and don't use anything else. But this paint is the worst. And yes, it was prepped properly. My painter is having the exact same problem with...

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...I already knew it would take 3 days to be ready and now they want us to pay full price for the product..

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Product or Service Quality
1.6 (14 reviews)
2 (90 reviews)
Reviewer's quote

...I purchased BM’s top of the line product which was applied to my deck. After several weeks I noticed dark spots on the deck. It soon there after took over the entire deck...

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...I, the customer, am also a service member of the United States Navy and between civilian and military duties, have no time for this unprofessionalism..

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Value for money
2.3 (13 reviews)
2.1 (65 reviews)
Reviewer's quote

To make it worse and being out the money. The painters regularly did not bring back a receipt on occasion and this is fine for one receipt. The other two just happened to get damaged during the ride over, They are contractors and contractors spill coffee and paint, other stuff accidentially messed...

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Waste of money will yellow after only a few uses- they then try and sell you on an upgrade that is a special order and say still needs to be reapplied annualy- better products out there..

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Benjamin Moore and Sherwin Williams Pros and Cons

Pros
  • 5 minute drive
  • Reputation
  • Paint
  • Products
  • Friendly staff
  • Custom match of colors
Cons
  • Failure of product
  • Arborcoat is not a stain
  • Will not provide receipt when one damaged
  • Paint
  • False information
  • Employee

Benjamin Moore and Sherwin Williams Most Positive Reviews

Top rated reviews
5

I have been a long time customer of Spectrum paint store in Murrells Inlet. This is my first experience personally...

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5

Super paint is very difficult to apply. Even keeping a wet edge does not solve the flashing and roller marks. I...

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4.6

I started to use Benjamin Moore Exterior Aura when it first came out 8 years ago. I have had nothing but great success...

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5

I was going to sherwin Williams paints store in 7514 Highway 78
Sachse, TX 75048
United States. And they always set u...

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Benjamin Moore and Sherwin Williams Most Critical Reviews

Lowest rated reviews
1

my wife had me paint a bed room with regal paint because of the low odor ad for it I always used behr paint over kilz2...

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1

We applied Deckscapes last year at Thanksgiving and this year it is worn off in so many spots. It looks terrible. Not...

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1

70+ salesperson saw me come in, I was the only person in the store besides him and Ian (it was not Ian). He kept up a...

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1

Unbelievable, I spent nearly 20 years using SW solid stain on my house. I was convinced this was a premium product,...

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Benjamin Moore and Sherwin Williams Latest Reviews

Recent published reviews
No votes

i had the kitchen painted with beacon grey and the color variation is
horrific. Baby boy blue to soft grey. I spent a lot...

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3.2

Received coupon that had to be used with an online order. Ordered online, one product consisting of 2 gallons would be...

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No votes

For what reason do they keep changing the id # and name of the same color? It is very confusing to us consumers to keep...

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4.4

Poor customer service closed before timedo not use that store @ waston fl.

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Benjamin Moore and Sherwin Williams Products and Services

Most reviewed product and services
  • Benjamin Moore Paint (33 reviews)
  • Benjamin Moore Sales Representative (2 reviews)
  • Benjamin Moore Aura Wall Paint (1 review)
  • Sherwin Williams Paint (111 reviews)
  • Sherwin Williams Manager (21 reviews)
  • Sherwin Williams Sales Representative (5 reviews)