PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rhino Shield and Benjamin Moore as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rhino Shield
Benjamin Moore

Rhino Shield and Benjamin Moore Overview

Total reviews 84 56
Company responses 4 0
Issues resolved 2 1

Rhino Shield and Benjamin Moore Consumer Ratings

Rank
333 out of 1977 in Construction and Repair category
39 out of 308 in Building Products category
Customer service
243 in category
25 in category
Product or Service Quality
237 in category
43 in category
Value for money
250 in category
20 in category
Price Affordability
337 in category
38 in category

Rhino Shield and Benjamin Moore Rating Details

Customer service
1.3 (51 reviews)
2 (16 reviews)
Reviewer's quote

...Terrible customer service. Sat and listen to someone sell me the product for 3 hours and now I’m over 3 weeks waiting for refund. Couldn’t believe the job couldn’t get done Blamed it on weather...

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Dear Benjamin Moore, I got this email address after I called your customer service line. I wanted to know your suggested retail prices you give to the stores. After I was given that, I asked for contact information to your ceo or coo...

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Product or Service Quality
1.4 (46 reviews)
1.6 (14 reviews)
Reviewer's quote

...Of course, nail bleeds aren't covered by the warranty, so we have to pay them to repaint This product is a hoax and Rhinoshield of New England is a sleazy business..

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...I purchased BM’s top of the line product which was applied to my deck. After several weeks I noticed dark spots on the deck. It soon there after took over the entire deck...

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Value for money
1.3 (42 reviews)
2.3 (13 reviews)
Reviewer's quote

...We are pursuing litigation against him and his company to get our money back..

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To make it worse and being out the money. The painters regularly did not bring back a receipt on occasion and this is fine for one receipt. The other two just happened to get damaged during the ride over, They are contractors and contractors spill coffee and paint, other stuff accidentially messed...

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Price Affordability
1.5 (41 reviews)
2.6 (14 reviews)
Reviewer's quote

...Conclusion: We paid a premium price for a premium job, and we didn't get it. We're going to be paying a long time for work we don't trust and a warranty we don't believe in. To be honest, I wish I'd never heard of this company...

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Benjamin Moore Arbor-coat paint started to chip and peel the very first year it was applied. It is the worst paint I have ever used. Usually I love BM paint and don't use anything else. But this paint is the worst. And yes, it was prepped properly. My painter is having the exact same problem with...

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Rhino Shield and Benjamin Moore Pros and Cons

Pros
  • Non in my eyes
  • Need contractor
  • Initial quick response and efficient work
  • 5 minute drive
  • Reputation
  • Paint
Cons
  • Warranty misleading
  • Warranty and shady sales rep
  • Dishonesty
  • Failure of product
  • Arborcoat is not a stain
  • Will not provide receipt when one damaged

Rhino Shield and Benjamin Moore Most Positive Reviews

Top rated reviews
5

I am writing this as a review of the work that was conducted on my home last month from Rhino Shield of Jacksonville,...

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5

I have been a long time customer of Spectrum paint store in Murrells Inlet. This is my first experience personally...

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4.6

I loved them, great people to work with, very professional. Has held up 10 years so far.

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4.6

I started to use Benjamin Moore Exterior Aura when it first came out 8 years ago. I have had nothing but great success...

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Rhino Shield and Benjamin Moore Most Critical Reviews

Lowest rated reviews
1

I have gone thru the touch up process without satisfaction. Currently working thru BBB

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1

my wife had me paint a bed room with regal paint because of the low odor ad for it I always used behr paint over kilz2...

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1

Just got another message from RS saying they fixed my paint and have closed my file. I have suggested that they reopen...

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1

70+ salesperson saw me come in, I was the only person in the store besides him and Ian (it was not Ian). He kept up a...

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Rhino Shield and Benjamin Moore Latest Reviews

Recent published reviews
1

We live in Monroeville PA. We contacted Rhinoshield to do repairs on the outside of the house and then apply the...

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No votes

i had the kitchen painted with beacon grey and the color variation is
horrific. Baby boy blue to soft grey. I spent a lot...

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2.4

House was treated about 5 years ago. Wood is rotting underneath the coating. Paid $1,000.00 to Rhino shield to replace...

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No votes

For what reason do they keep changing the id # and name of the same color? It is very confusing to us consumers to keep...

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Rhino Shield and Benjamin Moore Products and Services

Most reviewed product and services
  • Rhino Shield Painting (19 reviews)
  • Rhino Shield House Painting (9 reviews)
  • Rhino Shield Paint (5 reviews)
  • Benjamin Moore Paint (33 reviews)
  • Benjamin Moore Sales Representative (2 reviews)
  • Benjamin Moore Aura Wall Paint (1 review)