PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rhino Shield and Benjamin Moore as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rhino Shield
Benjamin Moore

Rhino Shield and Benjamin Moore Overview

Total reviews
81
53
Company responses
4
0
Issues resolved
2
0

Rhino Shield and Benjamin Moore Consumer Ratings

Rank
325 out of 1920 in Construction and Repair category
45 out of 301 in Building Products category
Customer service
238 in category
30 in category
Product or Service Quality
236 in category
51 in category
Price Affordability
332 in category
38 in category
Value for money
251 in category
26 in category

Rhino Shield and Benjamin Moore Rating Details

Customer service
1.3 (46 reviews)
1.8 (15 reviews)
Reviewer's quote

...Terrible customer service. Sat and listen to someone sell me the product for 3 hours and now I’m over 3 weeks waiting for refund. Couldn’t believe the job couldn’t get done Blamed it on weather...

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Dear Benjamin Moore, I got this email address after I called your customer service line. I wanted to know your suggested retail prices you give to the stores. After I was given that, I asked for contact information to your ceo or coo...

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Product or Service Quality
1.4 (44 reviews)
1.3 (13 reviews)
Reviewer's quote

...Of course, nail bleeds aren't covered by the warranty, so we have to pay them to repaint This product is a hoax and Rhinoshield of New England is a sleazy business..

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...I purchased BM’s top of the line product which was applied to my deck. After several weeks I noticed dark spots on the deck. It soon there after took over the entire deck...

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Price Affordability
1.5 (39 reviews)
2.5 (13 reviews)
Reviewer's quote

...Conclusion: We paid a premium price for a premium job, and we didn't get it. We're going to be paying a long time for work we don't trust and a warranty we don't believe in. To be honest, I wish I'd never heard of this company...

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I'm a Benjamin Moore customer since 2010 and have been shopping at the Kendall Park Store in NJ (Zip code - 08824). I was very happy and satisfied with the service until today. I had an issue with a gallon of paint and wanted to see if I can get some paint (that froze due to unknown reasons) to do...

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Value for money
1.3 (38 reviews)
2.1 (12 reviews)
Reviewer's quote

...Wanting our money back, but were told they would get this right, we were now part of the Rinoshield Family. In comes crew #2…. At this point it was agreed that John, the job manager would be out here and make sure everything was done right, he would be here to do the walk around when they finished…..

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To make it worse and being out the money. The painters regularly did not bring back a receipt on occasion and this is fine for one receipt. The other two just happened to get damaged during the ride over, They are contractors and contractors spill coffee and paint, other stuff accidentially messed...

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Rhino Shield and Benjamin Moore Pros and Cons

Pros
  • Non in my eyes
  • Need contractor
  • Initial quick response and efficient work
  • 5 minute drive
  • Reputation
  • Paint
Cons
  • Warranty and shady sales rep
  • Quality of product
  • Poor customer service response
  • Failure of product
  • Arborcoat is not a stain
  • Will not provide receipt when one damaged

Rhino Shield and Benjamin Moore Most Positive Reviews

Top rated reviews
5

I am writing this as a review of the work that was conducted on my home last month from Rhino Shield of Jacksonville,...

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5

I have been a long time customer of Spectrum paint store in Murrells Inlet. This is my first experience personally...

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4.6

I loved them, great people to work with, very professional. Has held up 10 years so far.

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4.6

I started to use Benjamin Moore Exterior Aura when it first came out 8 years ago. I have had nothing but great success...

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Rhino Shield and Benjamin Moore Most Critical Reviews

Lowest rated reviews
1

I have gone thru the touch up process without satisfaction. Currently working thru BBB

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1

my wife had me paint a bed room with regal paint because of the low odor ad for it I always used behr paint over kilz2...

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1

Just got another message from RS saying they fixed my paint and have closed my file. I have suggested that they reopen...

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1

70+ salesperson saw me come in, I was the only person in the store besides him and Ian (it was not Ian). He kept up a...

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Rhino Shield and Benjamin Moore Latest Reviews

Recent published reviews
1

Peeling paint throughout the house. Warranty for life not upheld.

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1

Dear Benjamin Moore, I got this email address after I called your customer service line. I wanted to know your suggested...

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1

Photos attached
Was late 3 hours the first day.
I had to do the walk through with workers, no project manager around!
Did n...

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1.2

I spent $8500 for a deck (cedar wood) to be built and installed. I purchased BM’s top of the line product which was appl...

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Rhino Shield and Benjamin Moore Products and Services

Most reviewed product and services
  • Rhino Shield Painting (19 reviews)
  • Rhino Shield Customer Care (9 reviews)
  • Rhino Shield House Painting (9 reviews)
  • Benjamin Moore Paint (33 reviews)
  • Benjamin Moore Sales Representative (2 reviews)
  • Benjamin Moore Customer Care (2 reviews)