PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Benjamin Moore and Rhino Shield as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Benjamin Moore
Rhino Shield

Benjamin Moore and Rhino Shield Overview

Total reviews
52
78
Company responses
0
4
Issues resolved
0
2

Benjamin Moore and Rhino Shield Consumer Ratings

Rank
46 out of 303 in Building Products category
323 out of 1916 in Construction and Repair category
Customer service
30 in category
235 in category
Product or Service Quality
51 in category
233 in category
Price Affordability
36 in category
330 in category
Value for money
25 in category
250 in category

Benjamin Moore and Rhino Shield Rating Details

Customer service
1.9 (14 reviews)
1.3 (45 reviews)
Reviewer's quote

...His customer service tone and sympathy meant a lot as well. Sarah S. Murrells Inlet, S...

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...Terrible customer service. Sat and listen to someone sell me the product for 3 hours and now I’m over 3 weeks waiting for refund. Couldn’t believe the job couldn’t get done Blamed it on weather...

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Product or Service Quality
1.3 (12 reviews)
1.4 (44 reviews)
Reviewer's quote

...I purchased BM’s top of the line product which was applied to my deck. After several weeks I noticed dark spots on the deck. It soon there after took over the entire deck...

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...Of course, nail bleeds aren't covered by the warranty, so we have to pay them to repaint This product is a hoax and Rhinoshield of New England is a sleazy business..

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Price Affordability
2.7 (12 reviews)
1.5 (39 reviews)
Reviewer's quote

I'm a Benjamin Moore customer since 2010 and have been shopping at the Kendall Park Store in NJ (Zip code - 08824). I was very happy and satisfied with the service until today. I had an issue with a gallon of paint and wanted to see if I can get some paint (that froze due to unknown reasons) to do...

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...Conclusion: We paid a premium price for a premium job, and we didn't get it. We're going to be paying a long time for work we don't trust and a warranty we don't believe in. To be honest, I wish I'd never heard of this company...

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Value for money
2.2 (11 reviews)
1.3 (38 reviews)
Reviewer's quote

To make it worse and being out the money. The painters regularly did not bring back a receipt on occasion and this is fine for one receipt. The other two just happened to get damaged during the ride over, They are contractors and contractors spill coffee and paint, other stuff accidentially messed...

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...Wanting our money back, but were told they would get this right, we were now part of the Rinoshield Family. In comes crew #2…. At this point it was agreed that John, the job manager would be out here and make sure everything was done right, he would be here to do the walk around when they finished…..

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Benjamin Moore and Rhino Shield Pros and Cons

Pros
  • 5 minute drive
  • Reputation
  • Paint
  • Non in my eyes
  • Initial quick response and efficient work
  • Did try to fix the original problems
Cons
  • Failure of product
  • Arborcoat is not a stain
  • Will not provide receipt when one damaged
  • Warranty and shady sales rep
  • Warranty misleading
  • Quality of product

Benjamin Moore and Rhino Shield Most Positive Reviews

Top rated reviews
5

I have been a long time customer of Spectrum paint store in Murrells Inlet. This is my first experience personally...

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5

I am writing this as a review of the work that was conducted on my home last month from Rhino Shield of Jacksonville,...

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4.6

I started to use Benjamin Moore Exterior Aura when it first came out 8 years ago. I have had nothing but great success...

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4.6

I loved them, great people to work with, very professional. Has held up 10 years so far.

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Benjamin Moore and Rhino Shield Most Critical Reviews

Lowest rated reviews
1

my wife had me paint a bed room with regal paint because of the low odor ad for it I always used behr paint over kilz2...

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1

I have gone thru the touch up process without satisfaction. Currently working thru BBB

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1

70+ salesperson saw me come in, I was the only person in the store besides him and Ian (it was not Ian). He kept up a...

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1

Just got another message from RS saying they fixed my paint and have closed my file. I have suggested that they reopen...

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Benjamin Moore and Rhino Shield Latest Reviews

Recent published reviews
1.2

I spent $8500 for a deck (cedar wood) to be built and installed. I purchased BM’s top of the line product which was appl...

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1.7

It's been 1 year since Rhino shield came out to paint my house, the job still needs to be completed. The final walk arou...

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1

Painting my house with Benjamin Moore paint, thought I was getting a good named brand product. NOT All areas sanded and...

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1.5

Rhinoshield of New England painted our house 12 years ago with a lifetime warranty. It's completely faded from the sun o...

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Benjamin Moore and Rhino Shield Products and Services

Most reviewed product and services
  • Benjamin Moore Paint (33 reviews)
  • Benjamin Moore Sales Representative (2 reviews)
  • Benjamin Moore Customer Care (2 reviews)
  • Rhino Shield Painting (18 reviews)
  • Rhino Shield Customer Care (9 reviews)
  • Rhino Shield House Painting (9 reviews)